Warren, Is the issue that mails aren't going in/out?...have you checked the server ranking table to ensure that each app server is setup properly for email engine, and ensure that things aren't going into a 'waiting state' on the proper 'up' servers?
On Mon, Jan 18, 2016 at 9:51 AM, Warren R. Baltimore II < warrenbaltim...@gmail.com> wrote: > ** > First, the technical stuff. > > AREmail is running on a MS Server 2008 SP2 (Virtual) > We upgraded from ARS 7.6.04 to 9.0.01 in a 3 app server environment. > Email is only currently running on one of the 3 app servers > Java JRE is 8u66 > > The Email service comes up, and the email log and email.lck file is > created... > > And then nothing. We've checked the email_daemon.properties file, and it > looks good. > > Here is the log file. > > <EML> /* Mon Jan 18 2016 11:26:09.969 */ Application has started Version: > 9.0.01 201508191530 > <EML> /* Mon Jan 18 2016 11:26:09.969 */ Checking connection to server: > ESA-REMAPP01.[ServerDomain] ... > <EML> /* Mon Jan 18 2016 11:26:09.969 */ Using RMI Port xxxx > <EML> /* Mon Jan 18 2016 11:26:09.970 */ Using JRE: 1.8.0_66 > <EML> /* Mon Jan 18 2016 11:26:11.843 */ Successfully connected at Jan 18, > 2016 11:26:11 AM > <EML> /* Mon Jan 18 2016 11:26:38.893 */ Email Engine asserting waiting > state for provider:[com.bmc.arsys.emaildaemon://incoming/AR_Incoming] > <EML> /* Mon Jan 18 2016 11:26:38.894 */ Email Engine asserting waiting > state for provider:[com.bmc.arsys.emaildaemon://outgoing/ARSystem_Out] > > I've removed the domain name and rmi port for security reasons. > > Any help you can provide would be most appreciated. We're supposed to go > live this afternoon, and we have to get email up! > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
