Yes, we are planning to set up a new 9.x environment. We did setup a test
server by first copying the data to new database server and then doing an
upgrade. But it didn't copy the customizations and we had to manually do
all the changes. Not sure if this was the right approach.

When you say stand up a new 9.x environment does that means doing a fresh
installation and then copy the def files? How to setup the database server
prior to installation?
We also want the name of the server to be the same as current prod. For
this, during the installation should we bring down the current prod and do
the installation on a fresh box?

-Kaur

On Fri, Jan 15, 2016 at 5:21 PM, Joel Sender <jdsen...@earthlink.net> wrote:

> It sounds like your best bet is to stand up the new 9.x environment and
> copy the definitions and data:
> 1. Use the developers' studio to copy your definitions
> 2. Use rrrchive ( https://www.rrr.se/cgi/index?pg=chive ) to copy the
> data.
>         Rrrchive lets you update records from the source to target.
>         The first copy will take a long time, but each night's update will
> happen quickly.
>         The rrrchive CFG file lets you control the Form Data copied.
>         You can also run rrrchive in multiple CMD windows to take
> advantage of multiple ARS (fast) threads.
>         With proper planning, the go live cut-over can be completed in
> less than an hour (your mileage may vary)
>
> 3. The APPLICATION should be frozen once you copy the definitions to new
> server.
>         If the freeze NEEDS to be violated, "Emergency updates" would need
> to be applied to the new server as well.
>
> HTH,
> Joel
> Joel Sender    jdsen...@earthlink.net    310.829.5552
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Su Kaur
> Sent: Friday, January 15, 2016 8:23 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Upgrade from 7.6 to 9
>
> No, we are not using overlays. Everything is in base development mode.
> Upgrade would be on Windows system.
> How about the data/tickets that are modified during the upgrade? How can
> we copy that change to new prod?
>
> Thanks!
> Kaur
>
>
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