Claire.
Is the error message firing on an Else Action? If so, then only one of the
qualifications needs to be false for the message to appear.
Marc
From: "Sanford, Claire" <claire.sanf...@memorialhermann.org>
To: arslist@ARSLIST.ORG,
Date: 03/03/2016 12:57 PM
Subject: ARS 7.6.4 - Active Link Qualification
Sent by: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG>
Stupid Rookie Question Time.
I have an active link that fires on Modify.
The qualification is:
('Product Name' = $NULL$) AND ('Status' = "Completed")
Or
('Status' = "Completed") AND ('Product Name' = $NULL$)
Send an error message so that the product name will get filled in.
The error comes up even after the product name has been filled in. It did
not matter which way I set my qualification. I have done this kind of AL
many times and never had this kind of problem...
Any suggestions?
ITSM 7.6.04 SP3
ARS 7.6.04 SP5
Oracle 11.2.0.3.0 - 64bit Production
Win 2008 Server
Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
claire.sanf...@memorialhermann.org
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