also.. not sure what form you are trying to do this is on, but in ITSM:INC you have 'Prod Name' and 'Resolution Prod Name'. In ITSM:CHG you have 'z1D_Status' as well as 'Status' my Dev Studio keeps crashing so I can check the exact names..
Lastly, is it not ideal to do this with a filter instead? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Marc Burick Sent: Thursday, March 03, 2016 12:21 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.4 - Active Link Qualification ** Claire. Is the error message firing on an Else Action? If so, then only one of the qualifications needs to be false for the message to appear. Marc From: "Sanford, Claire" <claire.sanf...@memorialhermann.org<mailto:claire.sanf...@memorialhermann.org>> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>, Date: 03/03/2016 12:57 PM Subject: ARS 7.6.4 - Active Link Qualification Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> ________________________________ Stupid Rookie Question Time. I have an active link that fires on Modify. The qualification is: ('Product Name' = $NULL$) AND ('Status' = "Completed") Or ('Status' = "Completed") AND ('Product Name' = $NULL$) Send an error message so that the product name will get filled in. The error comes up even after the product name has been filled in. It did not matter which way I set my qualification. I have done this kind of AL many times and never had this kind of problem... Any suggestions? ITSM 7.6.04 SP3 ARS 7.6.04 SP5 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org<mailto:claire.sanf...@memorialhermann.org> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.arslist.org&d=CwMBAg&c=jPeYnCWs4C2yfrLNmdUWFQ&r=8S4PwC_PU4Zrhf0I-QKdBApCVXq7qcpID-QxJedHlNk&m=C1yzqwxakdQFSB80gawkTcaq8JSH9afrp0xbgImK09A&s=s2QKWrrENBpZsq2SdkTvbtceq_O4zDG1gHhczhkzoLo&e=> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
