Hi All I have been asked to add a couple of fields to the Group and Assignee notifications. One in particular is Company. Using the OTB Notifications, how I would add Company? The field is not available from the menus on the SYS:Notification Messages form. The menu traces back to the SYS:Form Field Selection form. Do I just need to add a record there and then select from the menu on the SYS:Notification Messages form? Or is there more to do? If any one has a step by step list for this, it would be most appreciated.
ARS 7.6.04 ITSM 7.6.04 ZThanks Mark Mark Brittain Sr. Systems Engineer - ITSM ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315.634.9337 Mobile: 315.882.5360 [navsig] ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"