Hi,
This is a little complicated, and the OTB solution in 7.6.04 is not pretty...
I ones created a general purpose solution to be able to add any field with
only a few display-only-fields and filters if I remember right.
But if you are only after one field, it might be easier to reverse engineer
the OTB solution and add your field there amongst the other
REPLACE-functions...
Best Regards - Misi, RRR AB, http://rrr.se
> Hi All
>
> I have been asked to add a couple of fields to the Group and Assignee
> notifications. One in particular is Company. Using the OTB Notifications, how
> I would add Company? The field is not available from the menus on the
> SYS:Notification Messages form. The menu traces back to the SYS:Form Field
> Selection form. Do I just need to add a record there and then select from the
> menu on the SYS:Notification Messages form? Or is there more to do? If any one
> has a step by step list for this, it would be most appreciated.
>
> ARS 7.6.04
> ITSM 7.6.04
>
> ZThanks
> Mark
>
> Mark Brittain
> Sr. Systems Engineer - ITSM
> ITILv3 Foundation, Continual Service Improvement
> NaviSite, Inc. - A Time Warner Cable Company
> mbritt...@navisite.com<mailto:mbritt...@navisite.com>
> Office: 315.634.9337
> Mobile: 315.882.5360
> [navsig]
>
>
> ________________________________
>
> This E-mail and any of its attachments may contain Time Warner Cable
> proprietary information, which is privileged, confidential, or subject to
> copyright belonging to Time Warner Cable. This E-mail is intended solely for
> the use of the individual or entity to which it is addressed. If you are not
> the intended recipient of this E-mail, you are hereby notified that any
> dissemination, distribution, copying, or action taken in relation to the
> contents of and attachments to this E-mail is strictly prohibited and may be
> unlawful. If you have received this E-mail in error, please notify the sender
> immediately and permanently delete the original and any copy of this E-mail
> and any printout.
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
