Hello,

Regarding the licenses - this is known bug and there is hot fix for it.

Best REeards,
Hristo








 >-------- Оригинално писмо --------

 >От: Su Kaur remedyiss...@gmail.com

 >Относно: Remedy 9.0.01 - CPU utilization and write license issues

 >До: arslist@ARSLIST.ORG

 >Изпратено на: 27.06.2016 18:58


Hello,



We did an upgrade from 7.6.04 to 9.0.01 two weeks back. Since then, we are 
getting CPU utilization issues.

Utilization exceeds 85%. We did some app server config changes to fix this - 
Increasing the API threads, Increasing the java heap from 512 to 1024 but 
nothing worked. Even after restarting the services, the utilization didn't went 
down. Had to reboot the vm.



Another issue, users are getting floating read license even though the floating 
licenses are available.



Please help! Its critical.



Thanks!

Kaur







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