We have followed step 1 as per below suggestion, so in a AOT template assigned change manager which then created a SRD successfully and in background created change as well. Also the workflow for change has been completed which is then marked SRD request complete as well. This was really good help. Thanks to everyone who replied !
On Mon, Dec 26, 2016 at 6:10 PM, Tauf Chowdhury <taufc...@gmail.com> wrote: > ** > That error is from Change Management and not from the SRD. It means that > you are not passing a change manager group to the change interface form. It > also means that you have no auto assignment set up either in case that > happens. So you have 3 options (maybe more) depending on your use case: > 1. Hard code the Change Manager group in either the AOT or PDT or via a > question (not the best option) > 2. Have the manager selected in the template that you map to the AOT. If > you are not using a template, see other options. > 3. Create Auto assignment rules based on your requirements to select a > change manager. > > Sent from my iPhone > > On Dec 26, 2016, at 6:08 AM, Bhalchandra Deshmukh <bndeshmu...@gmail.com> > wrote: > > ** > > > Hello Team, > > > > We are using ARS 9.1 and facing following problem. > > > We are trying to create SRD for a generic change request but stuck to a > point where not able to resolve this error as mentioned below > > > > 1440105: "", "No change manager group could be found. Manually select a > group from the menus. If no group with an individual in the functional role > of infrastructure change manager is defined, notify your System > Administrator."; > > > > Though we had set up change manager to tackle this issue but no luck. > > Could you please guide us to resolve this error so we can proceed. > > > > We have followed steps to create SRD, so kindly correct if anyone of these > are wrong or anything missed in between > > > > 1. AOT Creation > > 2. PDT creation > > 3. SRD creation > > > Can somebody suggest the solution ? > > > Thanks & Regards, > > Bhalchandra Deshmukh > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
