Hi, Joel.
I'm glad that you mentioned that as it gives me another option if I come across the need for directing people to the correct page. I went with Jason Miller's suggestion about using panels. What I ended up doing was using a tabbed panel holder because all of the things needed to be separated out. In the first tab/panel, I inserted a collapsible panel holder with three panels. Via permissions, the techs would have access to all three tabs whereas the 'general public' would only have access to the bottom panel. The bottom one floats up and looks fine. I'm not going to worry about it too much since I'll probably be reworking things again once ARS 9.5 hits GA. The rumored "mobile-friendly" UI being available in ARS is what (I think) management will love. I'm working on making this new version actually do stuff that the current production version (ARS 7.1) either doesn't or can't do. I really appreciate everyone's help. Thanks! --Dustin Fawver HelpDesk Technician East Tennessee State University (423) 439-4648 ________________________________ From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on behalf of Joel D Sender <jdsen...@earthlink.net> Sent: Friday, December 30, 2016 3:29 PM To: arslist@ARSLIST.ORG Subject: Re: Setting home page view via workflow ** Dustin, This being the Action Request System, there are a number of ways to accomplish this. One way would be to have the Public home page open for everyone. The first Active Link 'ON OPEN' would check to see if the User was a technician. If yes, and then open the 'other' home page and close the public one. Since there won't be an active link on the technician's home page there will not be any looping. It's been awhile since I've done this, but we set up a dummy home page, possibly due to tight security. It was minimal form with text trim along the lines of "Please wait ..." It had On Open active link that opened the tech home page on the THEN condition and the Public (default) home page on the ELSE condition. Again, no looping. HTH, Joel Joel Sender * jdsen...@earthlink.net<mailto:jdsen...@earthlink.net> * 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Fawver, Dustin Sent: Thursday, December 29, 2016 10:31 AM To: arslist@ARSLIST.ORG Subject: Setting home page view via workflow ** Greetings! I have constructed a home page with two different views; one for the technicians and one for everyone else. The fields that I have for the 'public' view doesn't apply to the technicians and vice-versa. Is there a way to choose which view the home page displays when it opens based on group membership? I know how to control the view displayed with the Open Window active link. However, attempting that on the home page results in an infinite loop. If someone knows of a better way to position the fields to where I can use one view and control visibility via permissions, that would also work. I just didn't want gaps in one view or the other caused by my choices of field placement. I hope this makes sense. Thanks! --Dustin Fawver HelpDesk Technician East Tennessee State University (423) 439-4648 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
