Hi LJ, Thanks for the response. Slack is a team messaging tool. What we want to do is both send incident information to Slack and then have slack be able to send information back to Remedy. Do that help? I also should mention we are currently running version 8.1 of Remedy.
Thanks, Todd From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Thursday, May 11, 2017 9:45 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedy and Slack Integration ** Todd, For those of us (myself included) that don't know what Slack is, or what it does......what sort of integration are you looking for? Are you looking for slack to be able to pull information out of Remedy, or push information into it? Are you looking for Remedy to be able to push/pull information from Slack? I can think of several different technologies and tools that will work to do both....some through REST, some through SOAP, others through custom Java capabilities....but I would need more information from you regarding WHAT you would want the integration to accomplish... ---------------------------------------------------------------------- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be protected under state or federal law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please forward the communication to no...@glhec.org immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
