Can you please update with the complete command which can be used in filter run process so that can be tested.
On 16-Oct-2017 9:31 PM, "Murnane, Phil" <phil.murn...@windward.com> wrote: ** Hi Abishek, To echo an earlier commenter, I'd try removing the double-quotes from around $Request ID$ because when ARServer writes the output it will substitute a ticket number for the token ($Request ID$), and ticket numbers usually do not contain spaces, so no double-quotes are normally required. Also, turn on filter logging to see the exact command being generated -- perhaps this will shed light on the problem. Also, append " 1> output.msg 2>&1" to the command to redirect std out and err out to a text file and inspect the contents of the resulting text file (see https://support.microsoft.com/en-us/help/110930/redirecting- error-messages-from-command-prompt-stderr-stdout) to see if any clue is given. HTH, --Phil ------------------------------ *From:* Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on behalf of Abhi$hek <abhi.masc...@gmail.com> *Sent:* Monday, October 16, 2017 1:16 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command? ** I am using filter run process and path is accessible from windows. On 16-Oct-2017 9:12 PM, "Thad Esser" <thad.es...@gmail.com> wrote: > ** > If I understand your situation, you have a Remedy server on Windows, from > which you want to call a batch file, and that batch file calls another > script on a remote Unix server. Your batch file works (successfully runs > the remote Unix script) when executed manually. And you are having trouble > getting Remedy to call the batch file? > > Are you using a "Run Process" action in your filter, or is it a "Set > Fields" action? Some of the other responses have referenced the $PROCESS$ > keyword, which would be used in a "Set Fields" action, but not in a "Run > Process" action. > > I notice your batch file is located in C:\Users\An***\Desktop. Does your > Remedy server have access to that file location? (also keep in mind that > if the path to your script has any spaces, it should be double quoted). > > -Thad > > > > On Sat, Oct 14, 2017 at 11:42 PM, Abhishek Anand <abhi.masc...@gmail.com> > wrote: > >> Hi Experts, >> >> >> How to call a .sh script located in remote unix box from the remedy >> server 8.1 on windows using the FILTER Run Process command? >> >> I have designed the close_tt.bat file in my local system which in turn is >> calling below script residing on remote server:- >> >> C:\plink -l **** -pw ***** stemipt /usr/opt/temip_tttls/Runtime/OpenCTI.sh >> CLOSE "$Request ID$" >> >> I am using below logic in FILTER Run Process command line but its failing >> :- >> >> cmd /c C:\Users\An******\Desktop\close_tt.bat "$Request ID$" >> >> Early response will be highly appreciated. >> >> Regards, >> AA >> >> ____________________________________________________________ >> ___________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
