Thanks a ton Jason.
Also i will try to impalement it & will keep you posted on it. One query - Also after adding the custom column in "U__HPD_Help_Desk" is it mandatory to add the dummy columns to every other view used in the Overview UNION view. After that we need to simply add the new column to the view form referencing the DB UNION view....?? Nothing else required for the achieve it? Do we need to restart to ar server to reflect it? Also could you please provide the getdate() which you applied -> i think submit date & current date will suffice it, please suggest to calculate the incidents aging ?? -- Sent from: http://ars-action-request-system.1.n7.nabble.com/ -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
