When you create a new ARServerUser object, should`t you do a login? arCtx.login();
-- J 2018-03-20 18:45 GMT+01:00 Thomas Miskiewicz <tmisk...@gmail.com>: > Thanks for pointing this out, Fred, bu there is no error in my code. > > I just mad a mistake extracting snippets. The code looks like this: > > public List<Value> filterAPICall(ARPluginContext context, List<Value> > inValues) > { > if (context!=null) { > String sPort=context.getARConfigEntry("TCD-Specific-Port"); > Integer port=new Integer(sPort); > > > ARServerUser arCtx = new ARServerUser(context, "de_DE", > "localhost"); > arCtx.setPort(port); > } > } > > > On Mar 20, 2018, at 5:23 PM, Grooms, Frederick W < > frederick.w.gro...@xo.com> wrote: > > Maybe I’m confused, but I think there may be an error in your code > You are setting the port to serverPort, but your integer value is just > port > > > *From:* ARSList [mailto:arslist-boun...@arslist.org > <arslist-boun...@arslist.org>] *On Behalf Of *Thomas Miskiewicz > *Sent:* Tuesday, March 20, 2018 11:12 AM > *To:* ARSList <arslist@arslist.org> > *Subject:* Re: What is locking my account? > > Thank you Keith, good to know. > > 1. We’re not windows. > > 2. We don’t have more than one server defined in the mid-tier > > I rather thing that it’s related to a ARS bug which attacks when we use > our ARF Plugin. > > > Thomas > > > On Mar 20, 2018, at 5:05 PM, spearmint.l...@gmail.com wrote: > > I haven't followed this whole thread, so not sure if this was mentioned. > We had a problem in the past where if you had more than one AR server > defined in the mid-tier, then anytime you try to login it attempts to log > into each AR server defined. So if you have three AR servers defined, and > your Windows system is set to lock after three bad attempts, then just one > incorrect password when trying to log in will lock you out. > > Regards, > Keith > > On Tue, Mar 20, 2018 at 6:14 AM Thomas Miskiewicz <tmisk...@gmail.com> > wrote: > > Unfortunately it’s still locking. > > I enabled all kinds of debugs and see this: > > Di Mär 20 10:41:19.086 2018 Preparing context to be sent to pluginserver > - User : NULL, sessionId : 0, authGuid : NULL, cacheId : 9279, threadId : > 366 > 360393 Di Mär 20 10:41:19.099 2018 Preparing context to be sent to > pluginserver - User : NULL, sessionId : 0, authGuid : NULL, cacheId : > 9280, threadId : 366 > 360394 Di Mär 20 10:41:19.109 2018 Preparing context to be sent to > pluginserver - User : NULL, sessionId : 0, authGuid : NULL, cacheId : > 9281, threadId : 366 > 360395 Di Mär 20 10:41:19.118 2018 Preparing context to be sent to > pluginserver - User : NULL, sessionId : 0, authGuid : NULL, cacheId : > 9282, threadId : 366 > 360396 Di Mär 20 10:41:33.252 2018 <ESCL> <TID: 0000000320> <RPC ID: > 0000447731> <Queue: Fast > <Client-RPC: 390620 > <USER: Remedy > Application Service (Pool 1) > <Overlay-Group: 1 > > /* Di Mär 20 2018 10:41:33.2520 */ Escalation Trace Log -- ON (AR Server > 9.1.04 201711272256) > 360397 Di Mär 20 10:41:33.418 2018 <ESCL> <TID: 0000000320> <RPC ID: > 0000447731> <Queue: Fast > <Client-RPC: 390620 > <USER: Remedy > Application Service (Pool 1) > <Overlay-Group: 1 > > /* Di Mär 20 2018 10:41:33.4180 */ Escalation Trace Log -- ON (AR Server > 9.1.04 201711272256) > 360398 Di Mär 20 10:41:33.650 2018 Preparing context to be sent to > pluginserver - User : NULL, sessionId : 0, authGuid : NULL, cacheId : > 9292, threadId : 366 > 360399 Di Mär 20 10:41:33.660 2018 Preparing context to be sent to > pluginserver - User : NULL, sessionId : 0, authGuid : NULL, cacheId : > 9293, threadId : 366 > 360400 Di Mär 20 10:41:33.667 2018 Preparing context to be sent to > pluginserver - User : NULL, sessionId : 0, authGuid : NULL, cacheId : > 9294, threadId : 366 > 360401 Di Mär 20 10:41:35.095 2018 Preparing context to be sent to > pluginserver - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : > 8439, threadId : 403 > 360402 Di Mär 20 10:41:35.962 2018 Preparing context to be sent to > pluginserver - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : > 8439, threadId : 401 > > @Doug - what does User: NULL mean? How is that possible? > > > Thomas > > > > > On Mar 15, 2018, at 9:41 AM, Thomas Miskiewicz <tmisk...@gmail.com> wrote: > > Thank you, Rajesh! I will delete my account completely and try again. > > Thomas > > > On 15. Mar 2018, at 09:37, Rajesh Nair <rajesh.nair....@gmail.com> wrote: > > Not sure if this is going to help, > i remember facing such issue but not in ARS but frequently on my machine > which i am using it > > *Issue turned out to be problem in user's cache where the password has > been stored. My account used to get locked automatically, even though i was > using the correct password.* > *I had to delete the old entries and the issue got fixed.* > > On Wed, Mar 14, 2018 at 6:22 PM, Thomas Miskiewicz <tmisk...@gmail.com> > wrote: > > Hi Doug, > > I got an AR Filter Plugin which uses the context of the current user which > in this case even happens to be an Admin User. > > public List<Value> filterAPICall(ARPluginContext context, List<Value> > inValues) > { > if (context!=null) { > String sPort=context.getARConfigEntry("TCD-Specific-Port"); > Integer port=new Integer(sPort); > > ARServerUser arCtx = new ARServerUser(context, "de_DE", > "localhost"); > arCtx.setPort(serverPort); > } > } > > Everything works well until it doesn’t. At some point I see in the plugin > log that authGuid ist empty… > > Mi Mär 14 12:36:27.527 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 118, authGuid : > PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323 > Mi Mär 14 12:36:27.541 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 118, authGuid : > PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323 > Mi Mär 14 12:36:27.563 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 118, authGuid : > PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323 > Mi Mär 14 12:36:27.584 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 118, authGuid : > PAGAAFGYFE3BUAPFKWINPEO0LWMIJ1, cacheId : 118, threadId : 323 > Mi Mär 14 12:36:27.688 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId > : 323 > Mi Mär 14 12:36:27.704 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId > : 323 > Mi Mär 14 12:36:27.722 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId > : 323 > Mi Mär 14 12:36:27.739 2018 Preparing context to be sent to pluginserver > - User : ize0578, sessionId : 0, authGuid : NULL, cacheId : 118, threadId > : 323 > > At this point my account gets locked. > > > Is this a bug? > > Thomas > > > On Mar 14, 2018, at 5:33 AM, Mueller, Doug <doug_muel...@bmc.com> wrote: > > Trying again with SQL log removed so it will let me post….. > > *From:* Mueller, Doug > *Sent:* Tuesday, March 13, 2018 9:28 PM > *To:* 'Thomas Miskiewicz' <tmisk...@gmail.com>; ARSList < > arslist@ARSLIST.ORG> > *Subject:* RE: What is locking my account? > > Thomas, > > If your plugin is trying to login and gets a bad password attempt and that > happens more than X times in a row, the account would then get locked if > you have configured the system to lock a user after X bad password attempts. > > So, I am guessing that you have configured the system to lock users out > after a set number of bad password attempts. This is what is locking out > the account. > > Then, you have to find out what the plugin is using for the password and > why it is not correct. Has whatever user is involved changed their > password? If so, how do you get the new one to the plugin for use? If > not, what has changed from where the plugin was getting the password to > where it is now? Has the configuration of the password for the plugin > changed? > > I don’t know what the session issue is other than maybe a side effect of > the login problem and getting locked out of the system. First, I would > resolve the password problem and then see if the other remains. > > Doug Mueller > > *From:* Thomas Miskiewicz [mailto:tmisk...@gmail.com <tmisk...@gmail.com>] > > *Sent:* Tuesday, March 13, 2018 2:57 PM > *To:* ARSList <arslist@ARSLIST.ORG> > *Cc:* Mueller, Doug <doug_muel...@bmc.com> > *Subject:* What is locking my account? > > Hello Listers, > > we got a Filter Plugin we’ve been using for years. Out of sudden is seems > to be locking my account when I call it a number of times from a Filter. > > The Log says stuff like: local provided session id 1684 not found. Or it > claims that I’m using the wrong password which is first being tolerated a > number of times but the it locks me out. > > > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > >
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