I am using the same version however I am on SQL Server. I do not get this error on submitting an Incident or a Service Request. Can you be more specific concerning what you are doing to get the error also you can capture logs for Active Link and Filter to see what is causing the error. -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 9 Jan 2007 9:16 AM Subject: Field ID vs. Field Name
I'm not sure if this is a rookie question or not. I don't recall encountering this before, but it seems familiar. Unfortunately, no one I've worked with nor the support folks at BMC can help me with this. I'm working on an ARS 7.0.0 patch 2 system with Mid-tier 7.0 patch 2 as well. Both servers are running on Sun Solaris 9 boxes and the db is Oracle 9i. When I, or any user of the system, gets any error message on submit, the error message contains field ids rather than field names. The same error messages on modify use field names. See below: ON SUBMIT: ARERR [306] Value does not fall within the limits specified for the field : (pattern - $MENU$) : 600000001 ON MODIFY: ARERR [306] Value does not fall within the limits specified for the field : (pattern - $MENU$) : Product Type Field ID 600000001 is the Product Type field. Any help would be appreciated. Thanks in advance! Drew _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
