Has anyone ever tried to search the knowledge base on the BMC Remedy support site (I know, the odds of actually getting something usefull is pretty small but I tried anyway) and gotten an error message back starting with:
caught exception blah blah blah document.body.insertAdjeacentHTML is not a function... AT: yadda yadda for 8 more lines (!). I am using Firefox 1.5.0.9 so that may be the issue. Secondly. When I decided to switch to IE to try again. I was informed by the site that I was logged in from a different computer. Doh! I didn't think that would matter but I logged out of Firefox anyway and tried again. No Dice. I guess I have to wait for my license to time out. Interestingly, when I was redirected to the: ARERR [9084] User is currently connected from another machine page, I noticed that it still bore the square Remedy "R" logo and the familiar green header graphic. Guess BMC forgot about that page. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
