Dmitry, An active link likely is only pushing the current record from the Vendor/View form into the matching regular form.
What I think you want to do is really this. Move your Escalation logic to a Filter. Move your Active Link Logic to a "Control Panel". So this is what I think you could do. Add a filter (or filters) on the Vendor form that will do the work of moving the data to the regular form for a specific data row. (This might be as simple as a single push action, or it might be more complicated.) Have your Escalation "signal" the records in the Vendor form (via a Set Field) action that will cause a Modify of the Vendor/View form record. That will let the above Modify filter(s) do the work of pushing the data between the forms. Then... So that you can manually start this process from a button you would add a button somewhere. ( It can be on any form.) That would do a push action to the Vendor/View form with the same Push Field If qualification as the Escalation and have it push the value that the Escalations Set Field action uses. Thus triggering a Modify event of the Vendor/View form record. That will let the above Modify filter(s) do the work of pushing the data between the forms. So if your filter watches a display only field for a value of "UPDATE-ARS-FORM" to start the work of coping data from the View/Vendor form to the ARS form. Then the Escalation would set that field with that value. While the Active link would Push that value to the field. I hope that helps. (HTH) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 1/17/07, Bezhenar, Dmitry <[EMAIL PROTECTED]> wrote:
Hello List, Sorry for a newbie question. I have several escalations which take data from different vendor and view forms and put them into different regular forms. I would like to link these "Push fields" actions to a button click. I tried to transform all escalations into ALs and then link them together using AL guide. Unfortunately it does not work. When I click a button (with a "Call guide" action) it pushes only one record. How should I construct my workflow to have import on a button click? Thank you. Kind regards / ? ????????? Dmitry Bezhenar
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