All, I have not been able to find out a definitive answer whether the user tool needs patched or not. Currently our user tool is " 6.00.01 (patch 1364)" . Our server is 6.0.3 and we will be adding patch 20(when it is good ! ) but I'm wondering if we shouldn't just upgrade the user tool to "7.0.01 (patch 001)".
Thanks, John M. Kovalcik Service Management Sr. Analyst ITIL Foundations Certified Global Information Technology Kennametal Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"