> What do they mean when they say "....a resolution is expected until Odin"? Ive heard this support talk about various projects like "Thor" or something... "Thor" was the internal code name for the 7.0.00 release of AR System. "Odin" is the internal code name for the next release of AR System, tentatively scheduled for release in mid-2007. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. Sent: Tuesday, February 13, 2007 6:20 AM To: arslist@ARSLIST.ORG Subject: Re: BUG in 7.0.1 patch 001 that is not reported in the Notes ** That does not sound good at all! We are planning to move to 7.01 and we have numerous email filters that include a hyperlink to the assignee's ticket. What do they mean when they say "....a resolution is expected until Odin"? Ive heard this support talk about various projects like "Thor" or something... Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Olds, Kimberly M Sent: Tuesday, February 13, 2007 7:46 AM To: arslist@ARSLIST.ORG Subject: BUG in 7.0.1 patch 001 that is not reported in the Notes ** FYI. I just finished upgrading to 7.0.1 patch 001 and it breaks the URL link on filter notifications. It is not on the support web. If you use this - as we do - you will need to do the workaround. Kim Olds Anne Arundel County Public Schools - Help Desk 410-222-5254 410-222-5611 fax -----Original Message----- From: BMC Customer Support [mailto:[EMAIL PROTECTED] Sent: Monday, February 12, 2007 11:42 AM To: Olds, Kimberly M Subject: Re: (ISS03069335, 2-High) Hello Kim This is what I received from the team -lead on the web team: "Two AR Server defects have been submitted around this problem: ARS 7.0.1 FCS and Patch 1 - filter notifications do not add a value for "eid=" in Web URL shortcuts, resulting in: http://<server name>/arsys/servlet/ViewFormServlet?form=<form name>&server=<server name>&eid=NULL SW00258844, SW00256255 These are not yet escalated by Server team(s), so a resolution isn't expected until Odin. As a workaround, a customer can add workflow to generate their own URLs in a character field and include that field as part of the notification." Thanks, -Ibrahim Akar __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"