What I am trying to get at is, if I bought new licenses and BMC only sells Service Desk licenses will the Service Desk licenses work against my older version of Helpdesk.
Roger Justice wrote:
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The new user licenses are specific to Incident and Problem.
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Sent: Tue, 27 Feb 2007 1:57 PM
Subject: License Question: Helpdesk vs ServiceDesk

Will service desk (ITSM 7) licenses work with Helpdesk 6? For example if I were to apply service desk floating licenses to my Helpdesk 6 server, would I be able to use those licenses? Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" ------------------------------------------------------------------------ *Check out the new AOL* <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redir=http%3A%2F%2Fwww%2Eaol%2Ecom%2Fnewaol>. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. __20060125_______________________This posting was submitted with HTML in it___

--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia

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