What I am trying to get at is, if I bought new licenses and BMC only
sells Service Desk licenses will the Service Desk licenses work against
my older version of Helpdesk.
Roger Justice wrote:
**
The new user licenses are specific to Incident and Problem.
-----Original Message-----
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tue, 27 Feb 2007 1:57 PM
Subject: License Question: Helpdesk vs ServiceDesk
Will service desk (ITSM 7) licenses work with Helpdesk 6? For example
if I were to apply service desk floating licenses to my Helpdesk 6
server, would I be able to use those licenses?
Thanks
Kyle
-- Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
_______________________________________________________________________________
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Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"