I don't remember where on the website I got this, but here is the .pdf file that BMC created about the bug you are talking about....
<http://www.bmc.com/supportu/documents/82/87/68287/68287.pdf> HTH Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. Sent: Friday, March 09, 2007 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: Sun's Bug Detail Page vs. BMC Product Defect Page Where do you find information about Remedy software bugs? Ive been searching around the supportweb and now with its new redesign I cant find it. I tried even listening through BMC Supportweb's online tutorials on the new web site's setup but they didn't seem to help. The bug I am most interested in is the status of the 7.X User Client bug where the Uninstall causes Microsoft Word and Crystal files to become corrupt. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Thursday, March 08, 2007 5:27 PM To: arslist@ARSLIST.ORG Subject: OT:Sun's Bug Detail Page vs. BMC Product Defect Page Hi, Y'all: Thank you to Lisa Kemes for sending us the link to the JDK related bug id. http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670 Am I the only one who had their tongue hanging out in absolute envy after viewing that page? What we would do for a BMC Remedy Product Defects page like that. Could someone on the web design team at BMC please take a look at the page? (Yes, I have already submitted an enhancement request several months ago) Here are the things that I believe some of us have been asking for that are included on the page. 1. Detailed description of the bug (that 128 character cut-off summary has got to go) 2. Workaround (if available) 3. Evaluation of the bug including the description of the fix 4. Related bugs (with a link) 5. Not just a Status, but the actual Fix 6. The release in which the bug was/will be fixed! 7. Repeat of 6: "The release in which the bug was/will be Fixed!" Awestruck, Michelle DISCLAIMER: The comments above are my own and do not necessarily reflect the opinion of anyone at Mary Kay. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
