Write a cron job that monitors the arerror.log file that looks for errors like ARERR 552, ARERR 21, ARERR 20, ARERR 90 etc basically all sorts of fatal errors that indicate the server is down or connection is lost to the database.. A cron job that tails into the arerror.log file to read new entries (tail -f) and looks for these strings should pretty much do that for you.. Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia.
----- Original Message ---- From: Kyle Whitley <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, March 14, 2007 4:21:14 PM Subject: Monitoring Remedy Servers and Services Just wondering what everyone monitors for Remedy servers and services to determine if everything is up and running correctly. Also what services are you looking at to determine up time, such as arserverd. I think we should monitor the ARS, Midtier, and Email Engine, how does that translate into processes? Solaris Oracle ARS 6.3 and 7.x ITSM 6 -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ____________________________________________________________________________________ We won't tell. Get more on shows you hate to love (and love to hate): Yahoo! TV's Guilty Pleasures list. http://tv.yahoo.com/collections/265 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
