Anshuman,
If you go to the Add/Remove Licenses screen in the admin tool (I'm
on 6.3) and select a server from the Product Feature drop list, it
will show you your current host ID. If you do this multiple times
and get different host IDs, you have a licensing nightmare.
Julie
At 08:53 AM 4/19/2007, you wrote:
**
I can confirm that ARS will NOT recognize the licenses through the
other NIC. We had an instance on our dev server a couple of weeks
back where for some reason (everyone blamed 'no one' ) but the
server switched to the #2 NIC card. The licensing on the server
became the 'evaluation' license with 3 users. What I did find which
must have changed at some year, was that now it's quite evident what
the host ID is on the server by doing the ipconfig /all. You'll see
it matches the host id in the license tool.
As a side to the above, by the time I got the licenses switched to
the other host id, 'no one' switched the server back to NIC #1 and I
had to go through the whole licensing thing again. It was not a pretty site.
hth,
Susan
On 4/19/07, Vyom Labs - ITSM Support
<<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]> wrote:
Hi,
As you mentioned, there are multiple NICs in your server(may be
one-onboard and other-NIC card). If am not wrong, each NIC on your
machine will be dealing with a seperate network. This situation is
typically like a router. You might be using one NIC to access your local
intranet and other NIC through which your server is connected to the
global network.
Now in that case, you need to mention the MAC address of that NIC on
which you want the global connectivity. You will find the same MAC
address as HostID in the license provided by BMC. So the selection of
HostID will depends on you, which NIC you want to work with ARS. Now if
this NIC fails, ARS may not recognize the licenses through the other NIC.
Hope this will help you.
Thanks,
Anshuman
--
<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
www.vyomlabs.com
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance
Luis Aparicio Gutierrez wrote:
> Yes, the Windows administrator said that the macaddress is a virtual one
> under which the phisical mac address will respond
>
> Saludos/Regards
>
> Luis Aparicio Gutierrez
> IBM Spain, ITS (Integrated Technology Services)
> IT Specialist
> ITIL Foundations Certified
>
>
>
>
> Axton
> < [EMAIL PROTECTED]
> <http://L.COM>L.COM>
To
> Sent by:
"Action <mailto:arslist@ARSLIST.ORG>arslist@ARSLIST.ORG
> Request System cc
> discussion
> list(ARSList)" Subject
> < [EMAIL PROTECTED] Re: How to know what hostid Remedy
> ORG> will generate if the server has
> several network cards
>
> 18/04/2007 19:34
>
>
> Please respond to
> <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
> RG
>
>
>
>
>
>
> Are you doing NIC teaming?
>
> Axton
>
> On 4/18/07, Luis Aparicio Gutierrez
<<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]> wrote:
>
>> Windows 2003
>>
>> Saludos/Regards
>>
>> Luis Aparicio Gutierrez
>> IBM Spain, ITS (Integrated Technology Services)
>> IT Specialist
>> ITIL Foundations Certified
>>
>>
>>
>>
>> Axton
>> <[EMAIL PROTECTED]
>> <http://L.COM>L.COM>
>>
> To
>
>> Sent by:
"Action <mailto:arslist@ARSLIST.ORG>arslist@ARSLIST.ORG
>> Request System
>>
> cc
>
>> discussion
>> list(ARSList)"
>>
> Subject
>
>> <[EMAIL PROTECTED] Re: How to know what hostid Remedy
>> ORG> will generate if the server has
>> several network cards
>>
>> 18/04/2007 19:18
>>
>>
>> Please respond to
>> <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
>> RG
>>
>>
>>
>>
>>
>>
>> What OS?
>>
>> Axton Grams
>>
>> On 4/18/07, Rick Cook <
<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]> wrote:
>>
>>> I think it will select the primary one (slot 0). If you don't have
>>>
> some
>
>> way
>>
>>> of making that one th primary all of the time, or you have a failover
>>> situation to a secondary NIC, you may have issues where it won't
>>>
>> recognize
>>
>>> the licenses.
>>>
>>> Rick
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto: __20060125_______________________This posting was
submitted with HTML in it___
-------------------------------------------------------
Julie Rockwood
Los Alamos National Laboratory
IST-APPS3 BMC Technical Lead
(505) 667-9846
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