Hey Colin:

 

I know that this might be going over old territory, but sometimes it helps.
Are you set developer cache mode on the server?  Also, do you have object
browser windows open when you are saving?  I know that it can be a pain to
always be closing and opening them, but I know from experience that it can
really save you some serious time, especially with v7.  Give this a try:

 

1)       Open a filter and the object (server) browser and save a change the
filter.

2)       Do the same thing (or just undo the change you just made) but with
the object browser closed.

 

I think that you'll be surprised by the difference in speed (at least I hope
you will because that is my best bet for your problem)!

 

Regards,

 

Adam Pederson

Practice Director

IT Service Management Practice

Xinify Technologies, Inc.

Mobile: +1 925 895 9500

Email:  [EMAIL PROTECTED]

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chapman, Colin
Sent: Thursday, April 19, 2007 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Administrator performance slow

 

Hey Listers, (its a great list)

 

Running Admin on a development virtual server here at UNCW is pretty slow
(especially when I hit the Save button)

 

I complained to our server folks, thinking more memory would help, got the
response

As the system is configured right now......Over the last week it has only
used a maximum of 50% of its memory and an avg of 10% of its CPU (spikes to
50%).

 

I've got an important deadline to meet making some customizations to
ServiceDesk.

 

Does anyone know what can be done to speed up Remedy Admin ?

 

Thanks

 

Colin 

 

ARS 7.0.01 (patches are now being applied)

Servicedesk 7.0.01 (patches are now bing applied)

MS SQL 2005

Windows 2003

 

 

 

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