Kyle, Try adding this line to the top of your startup.sh script for Tomcat (after modifying the <java install path>):
CATALINA_OPTS="-Xms256m -Xmx1024m -Djava.awt.headless=true -Dsun.java2d.fontpath=<java install path>/jre/lib/fonts"; export CATALINA_OPTS This resolved the "NoClassDefFoundError" for me. --Thomas ----- Original Message ----- From: "Kyle Whitley" <[EMAIL PROTECTED]> Newsgroups: gmane.comp.crm.arsystem.general To: <arslist@ARSLIST.ORG> Sent: Tuesday, May 08, 2007 13:51 Subject: Flash boards Error after ARS 7.0.01 patch 002 Upgrade I have been getting the following in both the user client and via a browser when attempting to view any flashboard. Any ideas? ARS 7.0.1 patch 002 (server and mid tier) Apache 2 Tomcat 5.5 Oracle Solaris javax.servlet.ServletException: Servlet execution threw an exception *root cause* java.lang.NoClassDefFoundError com.remedy.arsys.fbmidtier.servlet.FlashletParameters.<init>(Unknown Source) com.remedy.arsys.fbmidtier.servlet.FlashletParameters.<init>(Unknown Source) com.remedy.arsys.fbmidtier.servlet.FlashletParameters$Factory.create(Unknown Source) com.remedy.arsys.fbmidtier.servlet.FlashletParameters$Factory.createFromString(Unknown Source) com.remedy.arsys.fbmidtier.servlet.FBImageUtil$1.createFromString(Unknown Source) com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList$DefRetrieveInfo.getDefinition(Unknown Source) com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList$DefRetrieveInfo.access$1000(Unknown Source) com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList.retrieve(Unknown Source) com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl$DefRetrieveList.access$400(Unknown Source) com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl.getDefinitions(Unknown Source) com.remedy.arsys.plugincontainer.impl.DefinitionServiceImpl.getDefinition(Unknown Source) com.remedy.arsys.fbmidtier.servlet.FlashletParameters.getInstance(Unknown Source) com.remedy.arsys.fbmidtier.servlet.FBRequestContext.<init>(Unknown Source) com.remedy.arsys.fbmidtier.servlet.FBImageUtil.processRequest(Unknown Source) com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown Source) com.remedy.arsys.plugincontainer.impl.PluginContainer.doRequest(Unknown Source) com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) javax.servlet.http.HttpServlet.service(HttpServlet.java:689) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
