With ARS 6.3 I believe the limit is 32KB for the body of the email. Stephen
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) Sent: Tuesday, May 08, 2007 4:14 PM To: arslist@ARSLIST.ORG Subject: Email Maximum Sizes ** Hi All, We had a user send a few emails to Remedy, each of which was 162 kb. In each case, the AR System Email Error Logs shows the following message: Restarting Thread Creator Module : AGaa47f0250000QSOY8wAAAAAAxkEA Our typical emails are 1 kb - 10 kb. We are currently running email engine version 6.00.01 Patch 1325 for the email engine, under JRE: 1.4.2, AIX 5.2. ARServer is 6.03.00 Patch 21, running on the same server as the email engine. We generally get right around 100 emails each day. Can anyone with a more recent version of the email engine tell me if it is able to handle emails close to 162 kb (or ideally larger)? Eric Cleereman __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
