Thank you, Ben, Mike and Susan ! I took all of your advices and it worked. Unfortunately I don't know which bit of advice actually made the difference. (I was too eager to get this working to do a controlled experiment.)
I set the "TWO_TASK" variable (which I thot was only necessary if you have two ar systems on the same machine), and I reset the password to "AR#Admin#". Neither of these steps were necessary in the test environment, but if it works I'm not going to argue with success. Thanks again! Dwayne ---- Original message ---- >Date: Wed, 6 Jun 2007 12:02:38 -0500 >From: Susan Palmer <[EMAIL PROTECTED]> >Subject: Re: ARSystem can't login to the database following installation >To: arslist@ARSLIST.ORG > > ** > Dwayne, > > There is a point during the install that it asks for > the 'database' login/password. It's separate from > the Remedy database login, it asks for that too. > It's the Oracle system login to Oracle that your dba > will supply. It's easy to get this all confused. > > I'm suprised it didn't stop right at that point > during the install. If I key something wrong it > won't go forward. > > hth, > Susan > > > On 6/6/07, Dwayne Martin <[EMAIL PROTECTED]> wrote: > > Hello everyone, > > I am installing AR System as non-root. (ARS 7.01 > patch 2, Linux server, Oracle 10.2 db) onto a > database copied from another server. > > Before installing I "tnsping" the new database. > > When the installer asks me for the "ARAdmin" > password to the database I give it the same > password I use to log in via TOAD, and via sqlplus > on the Linux machine. The installation goes to > completion, but on the start-up of the ARSystem I > get: > > " > 390600 : Failure while trying to connect to the > SQL database. > Please ensure the SQL database is running or > contact the Database Administrator for help (ARERR > 550) > ORA-01017: invalid username/password; logon > denied > > 390600 : Cannot initialize contact with SQL > database (ARERR 551) > Stop server > > 390600 : AR System server terminated -- fatal > error encountered (ARNOTE 21). > " > > I have repeated the installation about ten times, > sometimes copying and pasting the password, > sometimes having somebody else enter it, just to > make sure I am entering the correct password. I > am sure that at least ONE of those ten times I > entered it correctly, but the ARSystem still can't > log into the database. > > All the logs show the same "invalid > username/password" message, but of course they > don't say what password the system is using so it > isn't very helpful. > > Any suggestions (other than try ten more times)? > > Dwayne Martin > Computing Support > James Madison University > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org ARSlist:"Where the Answers Are" > > __20060125_______________________This posting was > submitted with HTML in it___ Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
