Hi guys. In case anybody else was following the thread about how change risk is rounded, looks like we got some bad information. Here is the real answer, a KB was written on this as well.
How is the Risk calculation in Change 7.0 handled in terms of rounding? Product / Categories LP - Licensed Product BMC Remedy Change Management Application 7.0.02 P R O B L E M _____ How is Risk calculated in Change 7.0 in terms of setting what Risk level it is? For example is 3.4 rounded down to 3 and 3.5 rounded up to 4? S O L U T I O N _____ Risk is not rounded as such. Risk is looked up. When risk is calculated, it does the math and comes up with say 3.36 (for example). It then looks up the value on the form CHG:ChangeRiskRanges to determine where that value falls in. The result is then used from the table. The values in the table can be customized to make 3.36 become a 4 or a 3 depending on the administrator's intent. By default 3.0 is a 3 and anything from 3.000001 to 4 becomes a 4. Attachments _____ * change_risk_ranges.jpg <http://hou-kmrprd-01.adprod.bmc.com/KMSAttachments/KM-000010037111/chan ge_risk_ranges.jpg> Environment: All Creation Date: 06/27/2007 08:42:36 Last Modified Date: 06/27/2007 08:53:34 Last Promoted Date: 06/27/2007 08:53:34 Review Date: 06/27/2008 Document ID: KM-000010037111 sseitz Corporate IT Enterprise Systems Management Remedy Support Team Remedy Support Team Home Page <http://collaborate.mckesson.com/sites/esm/remedy> http://collaborate.mckesson.com/sites/esm/remedy _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
