Working with a slight problem :-)
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng
  Sent: Tuesday, July 10, 2007 9:03 AM
  To: arslist@ARSLIST.ORG
  Subject: Re: ARS7 install with oracle 10G RAC ... the saga continues ...


  **
  Do you really think you will get an answer other than "as designed"? :-)

  --
  Jarl

  Yuppi yeee, got an ok to travel to Vancouver in october :-)






  On 7/10/07, Tony Worthington <[EMAIL PROTECTED]> wrote:
  > Yup.  And the second query (each taking about four minutes on our boxes)
  > is:
  >
  > SELECT schemaId,fieldId,groupId,permission FROM field_permissions ORDER
BY
  > 1 ASC,2 ASC,3 ASC
  >
  > I wonder if we could get a defect filed, and have this looked at by
  > engineering... and get an answer more than "as designed."
  >
  > -tony
  >
  > --
  > Tony Worthington
  > [EMAIL PROTECTED]
  > 262-703-5911
  >
  >
  >
  > Axton < [EMAIL PROTECTED]>
  > Sent by: "Action Request System discussion list(ARSList)"
  > <arslist@ARSLIST.ORG>
  > 07/09/2007 05:55 PM
  > Please respond to
  > arslist@ARSLIST.ORG
  >
  >
  > To
  > arslist@ARSLIST.ORG
  > cc
  >
  > Subject
  > Re: ARS7 install with oracle 10G RAC ... the saga continues ...
  >
  >
  >
  >
  >
  >
  > Remedy fetches information from it's data dictionary (e.g.,
  > field_disp_prop, field, etc.), then processes it in chunks of 100,
  > 500, or 1000.  So if you have a table field_dispprop that has 120k
  > records and 500 records are processed at a time, 15 seconds per chunk,
  > you end up with a start time that totals 3600 seconds (for that part
  > of the startup).
  >
  > If you add a -t parameter to arserverd in the armonitor.conf file, a
  > special startup log file is created.  The log file will look something
  > like this:
  >
  > Jul 09 2007 18:29:06.6577 <Startup> <TID:3086968512> Set up thread
  > control block with key = 0
  > Jul 09 2007 18:29:06.6582 <Startup> <TID:3086968512> Initialize thread
  > local storage block
  > Jul 09 2007 18:29:06.6583 <Startup> <TID:3086968512> Initialize
  > mutiple-byte environment
  > Jul 09 2007 18:29:06.6585 <Startup> <TID:3086968512> InstallDir =
  > /u01/arsystem/arsdev
  > Jul 09 2007 18:29:06.6587 <Startup> <TID:3086968512> Initialize Server
  > utility
  > Jul 09 2007 18:29:06.6599 <Startup> <TID:3086968512> Initialize License
  > Library
  > Jul 09 2007 18:29:06.6602 <Startup> <TID:3086968512> LicenseFilename =
  > /etc/arsystem/arsdev/arsystem.lic
  > Jul 09 2007 18:29:06.6603 <Startup> <TID:3086968512> Initialize
  > Language setting and locale
  > Jul 09 2007 18:29:06.6610 <Startup> <TID:3086968512> Initialize the
  > Decimal Math libray
  > Jul 09 2007 18:29:06.6610 <Startup> <TID:3086968512> Open shared catalog
  > Jul 09 2007 18:29:06.6648 <Startup> <TID:3086968512> Load encryption
  > shared library
  > Jul 09 2007 18:29: 06.6653 <Startup> <TID:3086968512> Load encryption
  > static functions
  > Jul 09 2007 18:29:06.6654 <Startup> <TID:3086968512> Initialize
  > default configuration information
  > Jul 09 2007 18:29: 06.6654 <Startup> <TID:3086968512> Create Mutexes
  > Jul 09 2007 18:29:06.6655 <Startup> <TID:3086968512> Initialize parse
  > environment
  > Jul 09 2007 18:29:06.6657 <Startup> <TID:3086968512> Initialize date
  > time information
  > Jul 09 2007 18:29:06.6659 <Startup> <TID:3086968512> Initialize
  > notification strings
  > Jul 09 2007 18:29:06.6659 <Startup> <TID:3086968512> Initialize RPC
  > queue type strings
  > Jul 09 2007 18:29:06.6660 <Startup> <TID:3086968512> Initialize filter
  > strings
  > Jul 09 2007 18:29:06.6662 <Startup> <TID:3086968512> Initialize
  > escalation strings
  > Jul 09 2007 18:29:06.6662 <Startup> <TID:3086968512> Load system
  > configuration file
  > Jul 09 2007 18:29:06.6669 <Startup> <TID:3086968512>
  > arsCodeSet=windows-1252[0] arDbCodeSet=windows-1252[0]
  > Jul 09 2007 18:29:06.6670 <Startup> <TID:3086968512> Initialize pending
  > lists
  > Jul 09 2007 18:29:06.6671 <Startup> <TID:3086968512> Create cache read
  > write lock
  > Jul 09 2007 18:29: 06.6671 <Startup> <TID:3086968512> Create full text
  > status read write lock
  > Jul 09 2007 18:29:06.6672 <Startup> <TID:3086968512> Initialize fork
proxy
  > Jul 09 2007 18:29:06.6672 <Startup> <TID:3086968512> Check licensing
  > Jul 09 2007 18:29:06.6693 <Startup> <TID:3086968512> Initialize user
cache
  > Jul 09 2007 18:29:06.6707 <Startup> <TID:3086968512> Open log file
  > Jul 09 2007 18:29:06.6745 <Startup> <TID:3086968512> Initialize XML
parser
  > Jul 09 2007 18:29:06.6782 <Startup> <TID:3086968512> Initialize thread
  > list
  > Jul 09 2007 18:29: 06.6784 <Startup> <TID:3086968512> Check multiple
  > servers
  > Jul 09 2007 18:29:06.6787 <Startup> <TID:3086968512> Initialize dead
  > thread list
  > Jul 09 2007 18:29:06.6790 <Startup> <TID:3086968512> Initialize timed
  > calls
  > Jul 09 2007 18:29:06.6792 <Startup> <TID:3086968512>
  > CreateRPCQueue(min=1, max=1, rpc=390600)
  > Jul 09 2007 18:29:06.6793 <Startup> <TID:3086968512> Await cache
ready...
  > Jul 09 2007 18:29:06.8988 <Startup> <TID:0030571424>
  > InitializeServerCache: LoadInitialSchemaInfo Begin
  > Jul 09 2007 18:29:11.7241 <Startup> <TID:0030571424> Begin
  > LoadDisplayInfoList
  > Jul 09 2007 18:29:25.6076 <Startup> <TID:0030571424>
  > LoadDisplayInfoList: 500 rows
  > Jul 09 2007 18:29:42.7008 <Startup> <TID:0030571424>
  > LoadDisplayInfoList: 1000 rows
  >
  > If you then review the sql that is sent to the db while the server is
  > unavailable, you will see this statement, followed by silence:
  >
  > SELECT schemaId,fieldId,vuiId,propShort,propLong FROM field_dispprop
  > ORDER BY 1 ASC, 2 ASC, 3 ASC
  >
  > What is happening here is that arserverd fetches the field display
  > property info, then processes it 500 records at a time.  Depending on
  > the size of your server (number of forms, views, fields, etc), there
  > may be a couple of sql statements that are followed by a pause.
  >
  > What is happening internally is anyone's guess; I would guess that
  > they are processing X rows at a time to operate within certain memory
  > constraints, and 'maybe' in a horribly inefficient way.  Some things
  > are for certain though;
  > (1) a lot of data is transferred from the db to the arserver.  My test
  > server, which has 3293 rows in field_dispprop (pretty much a base
  > arserver install) sends 411K of data over the wire.
  > (2) the field_dispprop data is processed in chunks of 500 (at least on
  > Linux).
  >
  > Axton Grams
  >
  >
  > On 7/9/07, Andrew Hicox < [EMAIL PROTECTED]> wrote:
  > > **
  > > Hello everyone:
  > >
  > > I've managed to get through the (incredibly flawed) solaris 10
arsystem
  > 7
  > > install.
  > > This is 7.0.01 patch 2.
  > >
  > > I'm using oracle 10G client library with a remote database on an
oracle
  > 10
  > > Rapid Application Cluster.
  > >
  > > So ... now the server is INCREDIBLY slow to start.
  > >
  > > The server is configured to run on a TCP port (10000).
  > > When I issue the 'arsystem start' command, I get the usual output on
the
  > > console indicating that the server has started.
  > >
  > > However, the TCP port is not listening, and of course, no clients can
  > > connect to the server.
  > >
  > >
  > > If I wait (approx 7 minutes), I will see the following output on the
  > > console:
  > >
  > >   (ARNOTE 0)
  > >    Server indicates that it's up.
  > >
  > >  (ARNOTE 0)
  > >    ARMonitor child process (pid:29595) started.
  > >  ./arplugin
  > >
  > > Action Request System(R)  Fork Daemon   Version 7.0.01 patch 002
  > > 200704021644
  > > Copyright (c) 2000 - 2006 BMC Software, Inc.
  > > All rights reserved.
  > >
  > > Action Request System(R)  Plug-In Server   Version 7.0.01 patch 002
  > > 200704021644
  > >  Copyright (c) 2001 - 2006 BMC Software, Inc.
  > > All rights reserved.
  > >  Loaded Web Services plugin properly
  > >
  > > After the above, the TCP port opens up and clients can connect, and it
  > seems
  > > to work well enough.
  > >
  > >  What I presume is happening here is that arserverd must issue some
sort
  > of
  > > indication that it's completed start up so that arforkd and armonitor
  > can do
  > > their thing and start listeners and plugins, and that arserverd is for
  > some
  > > reason taking on average 7 minutes to do that.
  > >
  > > I can't manage to get ANY sort of logging during the 7 minutes of
  > mystery.
  > > is there some way to figgure out what the heck is going on durring
this
  > > period of time (is it timing out DNS? is the db slow to respond? is it
  > > waiting on disk access? what is it doing?).
  > >
  > > We have an identical set up in our dev lab, with the exception that
the
  > > database server is not a RAC and it's installed on the same machine.
The
  > > startup is quite snappy on that setup.
  > >
  > > There don't appear to be any issues with network latency between the
  > remedy
  > > server and the RAC.
  > >
  > > Anyone ever seen this before?
  > > Any suggestions?
  > >
  > >  thanks,
  > >
  > > Andrew
  >
  >
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