(off the top of my head - so some details are missing - but you should get
the point)
A technique to find if you can take advantage of submitter mode locked:
Create a new table called "SubmitterChangeTracker"
create a filter if 'TR.Submitter' != $NULL$ -- push a record to
SubmitterChangeTracker with schemaname, recordnumber, etc....
Put that filter on Modify -- for all your schemas....
Then let it run for a week -- if you find records in SubmitterChangeTracker
-- you will be able to track it down.
etc...
-John
On 7/11/07, Leigh Gruber <[EMAIL PROTECTED]> wrote:
**
Good Morning Listers,
We have an existing system operating with the Submitter Mode set to
Changeable. This system has around 750 forms with a mix of Remedy and home
grown applications. We need to change submitter mode to Locked so we can
host another custom application which must run in Submitter Mode Locked.
I have 3 questions!
1. Is there any way, other than ones that require "brute force", to
determine if the original system has workflow that modifies the submitter
field? I have set the development box to Submitter Mode locked and tried
some very limited record modification, but I don't have any testing
resources available.
Here's what I've tried so far on our dev system (Remedy 6.3; MS SQL
Server):
- Analyzed Advanced search results on the object_search_details
form. The selection criteria was ('Item Details' LIKE "%Submitter%") AND
NOT('Item Details' LIKE "%1 = 0%"). I haven't seen a problem in resulting
(100 or so) records.
- I've also checked the Submitter field #2 for other names it may
have.
2. Are there any "gotchas" I should know about that might cause us
problems if/when I change the production system?
3. Is it safe to assume that our Remedy/BMC applications will NOT have
workflow that writes to the Submitter form?
I would appreciate any words of wisdom you might have for me.
Many thanks,
Leigh Gruber
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