John,

 

THANK YOU so much.  With all the great ideas presented, this one will
require only a minimum of my time and is just the sort of solution I was
hoping to find.  As a side bar, I will make a second filter to ensure
that every form is at least touched during that week.  

 

To EVERYONE who helped contributed to this thread, THANKS for all your
help,

 

Leigh

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg
Sent: Wednesday, July 11, 2007 10:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Submitter Mode - Locked ...Brute force?

 

** (off the top of my head - so some details are missing - but you
should get the point)

A technique to find if you can take advantage of submitter mode locked:

Create a new table called "SubmitterChangeTracker" 
create a filter if 'TR.Submitter' != $NULL$ -- push a record to
SubmitterChangeTracker with schemaname, recordnumber, etc....

Put that filter on Modify -- for all your schemas....

Then let it run for a week -- if you find records in
SubmitterChangeTracker -- you will be able to track it down. 

etc...

-John



On 7/11/07, Leigh Gruber <[EMAIL PROTECTED]> wrote:

** 

Good Morning Listers,

 

We have an existing system operating with the Submitter Mode set to
Changeable.   This system has around 750 forms with a mix of Remedy and
home grown applications.  We need to change submitter mode to Locked so
we can host another custom application which must run in Submitter Mode
Locked.

 

I have 3 questions!

 

1. Is there any way, other than ones that require "brute force", to
determine if the original system has workflow that modifies the
submitter field?  I have set the development box to Submitter Mode
locked and tried some very limited record modification, but I don't have
any testing resources available.

 

Here's what I've tried so far on our dev system (Remedy 6.3; MS SQL
Server):

*       Analyzed Advanced search results on the object_search_details
form.  The selection criteria was ('Item Details' LIKE "%Submitter%")
AND NOT('Item Details' LIKE "%1 = 0%").  I haven't seen a problem in
resulting (100 or so) records.
*       I've also checked the Submitter field #2 for other names it may
have.

 

2. Are there any "gotchas" I should know about that might cause us
problems if/when I change the production system?

 

3. Is it safe to assume that our Remedy/BMC applications will NOT have
workflow that writes to the Submitter form?

 

I would appreciate any words of wisdom you might have for me.

 

Many thanks,

Leigh Gruber

 

 

 

 

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John David Sundberg
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