Andrew,

 

I believe Abydos does most of this.

 

HTH,

 

Roger A. Nall

Manager, OSSNMS Remedy

T-Mobile USA

Desk: 813-348-2556

Cell: 973-652-6723

FAX: 813-348-2565

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox
Sent: Tuesday, August 14, 2007 11:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: AR System Developer Studio Wishlists

 

Word up on that. Real-time debugging of filters and field values would
be great.

 

On that same tip ...

 

Visual representation of filters and active links. If nothing else,
maybe at least some sort of visio integration, where one can select a
group of filters and export a flowchart showing how they are related.

 

Deconstructing large filter stacks to understand what they do, and
making flowcharts to demonstrate to other developers and management what
they do is a massive biatch ...

 

Or maybe I'm just so new to this that I don't know about some other
fabulous 3rd party tool that will do this for you. In either case, it
would be a killer feature for the admin tool.

 

-A

 

 

On Aug 14, 2007, at 9:57 AM, Rick Cook wrote:





** 

I would like a real time debugging tool, able to start at any point in a
process and watch in a dual window as the workflow processes, either
step-by-step or for an entire process, and the data changes.

 

I would also like a tool that makes adding Help Text easier (perhaps
linking to the Remedy docs?), since we don't seem to get that from the
ITSM engineers any more.

 

Rick 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Willem Nel
Sent: Tuesday, August 14, 2007 7:34 AM
To: arslist@ARSLIST.ORG
Subject: AR System Developer Studio Wishlists

** Since David admitted that we are going to be getting a new Admin Tool
pretty soon, it must mean that they are already working on it.

Now would probably be a good time to put together a wish list. Maybe
someone involved in the product is watching the list and can pick out
some of the stuff we want. Who knows, we might get lucky and actually
get some of them as part of the replacement. 

Here's my wishlist:

- Undo/Redo
- Larger windows for editing the workflow
- Multi-platform (Yes, I know this is probably never going to happen) 
- I want to be able to edit everything in one place. Groups and Users is
part of the admin process, and should be editable in the administration
tool.

So, what's your wishes for the new tool?
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