LOL - me too when I first ran across it. Thanks for letting me know. :) Candace
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner Sent: Thursday, August 16, 2007 10:37 AM To: arslist@ARSLIST.ORG Subject: Re: Deleting Users ** CANDACE...... your solution worked. This person was no were to be seen. I created her account again, added her again to the group and deleted her....YIPEE.....she is gone. WHEW!!!! That was crazy. Thanks to everyone. I was about ready to kill myself On 8/15/07, Leonard Neely <[EMAIL PROTECTED]> wrote: Hi Katherine, I'm not sure if you ever got this resolved, but Kelly and Christopher are right. You have to find the SHR:Assignment form and remove the orphan record from there. You mentioned that you could not find the form. There are a few possible reasons for this. 1. You are logging into Remedy User via an application Shortcut and this form is not included in the application. In that case, it may not appear in your object list. If this is the case, try logging into Remedy from the Start/Programs Menu. 2. Someone may have defined an Alias on the form view, with a name other than "SHR:Assignment". In the Admin Tool, open the "SHR:Assignment" form, and go to the view properties (Form/Current View/Properties). From there, click on the "Aliases and Labels" tab, and see what name is there (if any). Look for that name in the object list in the User tool. Once you find the form, I would perform the following Advance Search using the Group ID that the user belongs to: 'Group ID+' = "<GroupID>" This should return all members of that group, and you should also see the orphan record that you need to delete. HTH Leonard Neely Column Technologies, Inc. -----Original Message----- From: Katherine Hoffner Sent: Wed 8/15/2007 1:11 PM __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
