Actually the Remedy (AR System) patches are still the same as before.
 
The page where you select "Remedy Heritage Products, visit the Patch
Download site." has been updated but the patch page is still the same.
 
Fred
 
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ian Trimnell
Sent: Monday, August 20, 2007 4:13 AM
To: arslist@ARSLIST.ORG
Subject: BMC have done it again


** 

Just went to BMC Support Central to check out the latest patches and
have noticed that they have gone and changed the product download area.
This has now changed to "Electronic Product Distribution" (or EPD) and
it does not now work with any of my browsers :-(   


Response from https://webapps.bmc.com/epd/ is:


        Proxy Error


        The proxy server received an invalid response from an upstream
server.
        The proxy server could not handle the request GET /epd/
<https://webapps.bmc.com/epd/> .

        Reason: Error reading from remote server

Why oh why do these people go and change things?  BTW, I am using
Firefox 2 and IE 6 and they both worked with the old download system.
So my question to BMC is 'what has changed?'

Yours in frustration,

Ian
________________________________

Ian Trimnell, AR System Lead Developer (amongst other jobs),
Specialist Support & Information Team, Academic & Administrative
Computing Service
Open University, MILTON KEYNES, UK
Phone: 01908 653741   web: http://www.open.ac.uk/ 
 
  

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