Take a look at the requests in the CAI:Event form, it may give you the answer.
-- Jarl On 9/7/07, Oyefeso, Bola <[EMAIL PROTECTED]> wrote: > > ** > > Hello everyone, > > We are trying out version 7.0. I have configured all that needed to be > but when I submit a ticket it does not give me an ID; it stays in "In > Process". I looked at the event and it says the following: > > > > ARCreateEntry - No groups were found using automated routing. You need to > manually select a group. > > > > It also sends an email with the following information: > > > > "Service Request In Process encountered an event error with the back-end > application. This error must be handled promptly" > > > > Does anyone have any idea? > > > > *Bola Oyefeso* > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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