Carey I have seen myself run into this type of problem (not specifically with 6.3, but with the then in-dev 7.1 Mid-tier) a couple of times. I realized the problems in my cases can be attributed to - no mid-tier password on Midtier side but 7.1 server installation enforcing a non-blank midtier password. In other case, most likely typo on one of the password accepting text boxes. Doing the following slowly/carefully solved the issue for me:
- Go change the Midtier password on the server. (User Tool -> Server Information; well I continued to use Admin Tool -> Server Info at that time) - Go to Midtier configuration page, go to Servers page and delete this server from the listing. Save the configuration. - [OPTIONAL - stop/restart your web server.] - [OPTIONAL - stop/restart your AR server.] - Go to Midtier configuration page, go to Servers page and add your server afresh and ensure you gave your password same as you specified in the server info. Save the configuration. - Hit the server from browser client. Of course you must have tried these steps, but I just wanted to reiterate. Regards Appajee -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, September 07, 2007 7:31 AM To: arslist@ARSLIST.ORG Subject: Re: v7.1 Mid-Tier with v6.3 patch 20 ARS server... connection problems? Joe, Yep. I even reset the Mid-Tier password on the server and the mid-tier from the same clipboard "Paste" action. But I still get no love from the Mid-Tier. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"