Dear Ashraf,

The thing is, the setting for my AR Server was already set to dd/mm/yyyy but
I'm puzzled why the date format for outgoing email is still in US format. 

Any further advice pls. 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik
Sent: Monday, September 17, 2007 18:04
To: arslist@ARSLIST.ORG
Subject: Re: Outgoing Date Format using HTML Template

Ashraf Sultana shaik wrote:
> 
> hi,
> 
> In a Windows environment, the date and time display format is based on the
> Regional Setting Properties of Control Panel.Change the format to
> indonesian then u will get u r required format i.e,(dd/month/year),by
> default the format is english(united states).
> 
>  If the AR System server is running under a different account name or
> using the default user configuration and you are unable to change the
> regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY
> environment variables.
> 
> regards,
> Ashraf sultana.
> 
> Siti Hawa Bee SHAIK FARID wrote:
>> 
>> 
>> Dear Listers,
>> 
>>  
>> 
>> I would like to check is there any way to change the date format as
>> dd/mm/yyyy instead of mm/dd/yyyy. In Asia we use local date format
>> instead
>> of US date format. Any advised on this? Below is the tempate, look at the
>> created date field.
>> 
>>  
>> 
>> 1) I had checked AR Tool -> File -> Preference
>> 
>>  
>> 
>> Date format  : Short dd/mm/yyyy hh:mm:ss
>> 
>>  
>> 
>> 2) In Admin Tool -> File -> Server Information
>> 
>> Server Time : Fri Sep 14 hh:mm:ss
>> 
>>  
>> 
>> ARS 6.3 patch 20
>> 
>> AR Helpdesk 6.0
>> 
>>  
>> 
>>   _____  
>> 
>> From: SG-IT Helpdesk 
>> Sent: Friday, September 14, 2007 09:24
>> Cc: SG-IT Helpdesk
>> Subject: Item Technical Issue, Case HD000101628, Low urgency, has been
>> assigned to ACS.
>> 
>>  
>> 
>> Case
>>
<http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7ViewFor
>> mServlet?server=ctdayrem02p&form=HD%3AHelpDesk&eid=HD000101628>
>> HD000101628
>> has been assigned to your group Vendor, ACS.  
>> 
>> Kindly update action taken to SG-IT Helpdesk as we need to track the case
>> till closure.
>> 
>>   _____  
>> 
>> Requester User ID    : cbdl0o   
>> 
>> Requester Name      : San LEOW 
>> 
>> Phone                      : 6119 2331
>> 
>> Division/Department: PFS/Sector Management Office/, CBD
>> 
>> Location                  : Plaza 1, #11-02
>> 
>>   _____  
>> 
>> Category                  : Desktop             Type : Outlook
>> Item : Technical Issue
>> 
>> Date Created            : 9/14/2007 9:22:00 AM       
>> 
>>   _____  
>> 
>> Status                      : Assigned  
>> 
>> Problem Description: Email format distorted.
>> 
>> Serial Number          : u659809
>> 
>> Model                       : AV5900
>> 
>>  
>> 
>> 
>> 
>> UOB EMAIL DISCLAIMER
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>>
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>> 
> 
> 

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for the contents. Any opinion in this email may not necessarily represent the 
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