Serouche, I think your going about this a bit sideways... or at least "the long way around the barn".
If your getting the unique identifier from an ARS form that already has the attachment.... Can you not use a Set Fields action to get the attachment? But maybe I am not understanding the exact sequence of your events.. It is my understanding that the Email Engine creates attachments before it creates the Email Message record. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/24/07, Serouche Rahimpour <[EMAIL PROTECTED]> wrote: > the whole process works like this: > on email submission I push the Email ID to my form A > On that form, which has a table field (reading from Email association) > with column 9 which get populated with UI of the attachments of the email. > On submission to my form A if the email ID is not null I run a filter > guide which has 2 filters: > 1- get attachment ID's => get all attachments id and put them into a field > 2- get one unique attachment => works fine > 3- based on 2- I get the EmailAttachment and that works fine as well. > In this last filter, I have a Run if 'UI to be attached' != $NULL$. > But I just tried by removing this Run if. It didn't help. > And my If Action is Run process => PERFORM-ACTION-ADD-ATTACHMENT > Attachment Pool $To be Attached$ > Again: it makes not difference if I write PERFORM-ACTION-ADD-ATTACHMENT > $Attachment Pool$ $To be Attached$ > or > PERFORM-ACTION-ADD-ATTACHMENT 536902681 $To be Attached$ > or > PERFORM-ACTION-ADD-ATTACHMENT "$536902681$" $To be Attached$ > or > PERFORM-ACTION-ADD-ATTACHMENT $536902681$ $To be Attached$ > or > PERFORM-ACTION-ADD-ATTACHMENT $536902681$ "$To be Attached$" > ... > > Any idea is welcomed. > Thank you. > Serouche <snip> > > De: Action Request System discussion list(ARSList) em nome de Serouche > > Rahimpour > > Enviada: seg 24/9/2007 09:58 > > Para: arslist@ARSLIST.ORG > > Assunto: PERFORM-ACTION-ADD-ATTACHMENT doesn't work > > > > > > > > dear listers, > > > > I have a filter which fires a Run process to add attachments. > > But it doesn't work. > > When I look into the filter logs, it seems that the fields are ignored. > > No matter if I give the Attachment pool or any attachment field separately. > > I tried with $$, and without. I tried with double-quotes and without. > > Any help ? > > Thanks > > Serouche _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
