Actually it was Thilo that said that the entry might not be being created.
But I have found that if the Java JNI wrapper fails to find all of the
necessary C dlls(Windows)/so(Un*x) files in the right places then the
way that the Java universe unravels may be very unexpected.
Is is possible that this is your problem?
If you use the Admin tool to turn on API and Filter logs on the server
that should give you a good idea if your client program is even
getting to the point of trying to create the entry or not. But those
logs will not help you if your not supplying all the required fields.
By the way, any required field ( including field 2, 8, etc..) is
required unless the field has a default value assigned to the field in
the form definition. But you do not, and should not, set "System"
fields during a Create operation.
Also... I am not sure why I did not see this sooner... but... you are
calling the .activate() method. (" AR System reserved method." ) So I
am not sure that is a good thing to do either.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 9/24/07, Tadeu Augusto Dutra Pinto <[EMAIL PROTECTED]> wrote:
> Hy Carey,
>
> You said to me that maybe the Entry isn't created...
>
> When you said "missing value for required field" ... do you also referred for
> "core fields"??? Like fields that are filled by the system? Or even fields
> like Submitter, that catch the user id ??
>
>
>
> 'cause I'm not setting core fields in my entry...
>
>
>
> And ... another question... where I define/set permission problems in my java
> application??
>
> Or , where do I save a log for me that I can discover where a Filter's firing?
>
>
>
> Thanx in advance ...
>
> Tadeu Augusto Dutra Pinto
> -----------------------------------------------------------------
>
> IT Web Services ATM
>
> Cinq Technologies
> http://www.cinq.com.br
> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> Fone: 41 3018-2833 - Cinq
> Fone: 41 3340-5736 - HSBC
> -----------------------------------------------------------------
> Confiabilidade, Inovação e Qualidade em T.I.
>
>
>
> ________________________________
>
> De: Action Request System discussion list(ARSList) em nome de Tadeu Augusto
> Dutra Pinto
> Enviada: seg 24/9/2007 18:11
> Para: arslist@ARSLIST.ORG
> Assunto: RES: Devil Error with create() method - arapi70
>
>
>
> Hi again,
>
> I'm not going ahead with this code ...
>
> I've checked the 'required fields' ... and I think it's ok...
> I've checked the 'lastStatus' ... and it's comming with "null" value...
>
> what I have to do??
>
> Anybody have one more idea?
>
> Thank you very much for help until here....
>
> Regards
>
> Tadeu Augusto Dutra Pinto
> -----------------------------------------------------------------
> IT Web Services ATM
> Cinq Technologies
> http://www.cinq.com.br
> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> Fone: 41 3018-2833 - Cinq
> Fone: 41 3340-5736 - HSBC Bank Brasil
> -----------------------------------------------------------------
> Confiabilidade, Inovação e Qualidade em T.I.
>
> ________________________________
>
> De: Action Request System discussion list(ARSList) em nome de Carey Matthew
> Black
> Enviada: seg 24/9/2007 16:18
> Para: arslist@ARSLIST.ORG
> Assunto: Re: Devil Error with create() method - arapi70
>
>
>
> java.lang.Object
> extended by java.lang.Throwable
> extended by java.lang.Exception
> extended by com.remedy.arsys.api.ARException
>
> So I think your catch block should catch an ARException, but... I
> would try to add a block to deal with ARException separately. ( I am
> not sure what the ARException class does for a reflected
> printStackTrace() either. It might be that that also errors and you
> get thrown into your finally block? )
>
> And I would also suggest that you take a snip of code from the
> JavaDriver for how to print the ARException too...
>
> ARS v7.1
> OutputWriter.java (lines 289 ... 310 [ I removed a few blank lines in
> this post] )
>
> public static void PrintARException( ARException e )
> {
> StatusInfo[] statusList = e.getLastStatus();
> if (statusList != null)
> {
> PrintStatusInfoList( "", " Results", statusList );
> return;
> }
> String message = e.toString( );
> if( message != null && message.length( ) > 0 )
> {
> DriverPrintResult( message );
> }
> else
> {
> DriverPrintResult( "No Error Message..." );
> }
> PrintNewLine( );
> }
>
> HTH.
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
>
> On 9/24/07, Thilo Stapff <[EMAIL PROTECTED]> wrote:
> > The create() function probably gets executed but the entry isn't created
> > in the database. This might be caused by
> > - missing value for required field
> > - permission problem
> > - entry creation rejected by filter
> > or something like that.
> >
> > You should call ARServerUser.getLastStatus() after create() to find out
> > about the cause of the problem.
> >
> >
> > Regards,
> > Thilo Stapff
> >
> >
> > Tadeu Augusto Dutra Pinto wrote:
> > > **
> > > Hi friends!
> > >
> > >
> > > A long time ago I have trying to execute a application java that fill a
> > > entry of object came from Mainframe to ARS...
> > >
> > > My resume code is almost like this:
> > >
> > > I have an "insert( )" method...
> > >
> > > public String insert( )
> > > {
> > > try
> > > {
> > > com.remedy.arsys.api.Entry entry = null;
> > > com.remedy.arsys.api.EntryFactory entryMan =
> > > com.remedy.arsys.api.EntryFactory.getFactory();
> > > entry = (com.remedy.arsys.api.Entry) entryMan.newInstance();
> > > entry.setContext(login()); // login at AR Server
> > >
> > > // Get the name Schema
> > > NameID name = new NameID("MyForm");
> > >
> > > entry.setSchemaID(name);
> > > entry.activate();
> > >
> > > com.remedy.arsys.api.EntryItem[] entryItems = new
> > > EntryItem[ARRAY.length];
> > > entryItems[0] = new EntryItem(new FieldID((new
> > > Long(ARRAY[0])).longValue()), new Value(this.getFirstName()));
> > > entryItems[1] = new EntryItem(new FieldID((new
> > > Long(ARRAY[1])).longValue()), new Value(this.getLastName()));
> > > entryItems[2] = new EntryItem(new FieldID((new
> > > Long(ARRAY[2])).longValue()), new Value(this.getDescription()));
> > >
> > > // set the entry items...
> > > entry.setEntryItems(entryItems);
> > >
> > > *entry.create(); *// doesn't execute this method... why
> > > ??? goes to "finnaly" block
> > >
> > > entryMan.releaseInstance(entry);
> > > }
> > > catch ( Exception e )
> > > {
> > > e.printStackTrace();
> > > }
> > > *finally*
> > > {
> > > if ( mm != null )
> > > logout();
> > >
> > > return sEntryId;
> > > }
> > > }
> > >
> > >
> > > I'm debugging the application and all the Data are comming correctly ...
> > > but when it arrives at *entry.create() *the application finish.
> > >
> > >
> > > Can somebody help me?
> > >
> > >
> > > Thanx...
> > >
> > >
> > > *Tadeu Augusto Dutra Pinto*
> > > -----------------------------------------------------------------
> > > IT Web Services ATM
> > > *Cinq Technologies*
> > > http://www.cinq.com.br
> > > </exchweb/bin/redir.asp?URL=http://www.cinq.com.br/>
> > > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> > > *Fone: 41 3018-2833 - Cinq*
> > > *Fone: 41 3340-5736* *- HSBC Bank Brasil*
> > > -----------------------------------------------------------------
> > > *C*onfiabilidade, *In*ovação e *Q*ualidade em T.I.
> > > __20060125_______________________This posting was submitted with HTML in
> > > it___
> >
> > _______________________________________________________________________________
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
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> >
>
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