I saw something similar in MidTier 7.0.01 <no patch>.  I upgraded to
Patch 003 per BMC's recommendation.  Sounds like something that made it
into Patch 003 that didn't make it into 7.1...

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ LongWing (Head)
Sent: Tuesday, October 16, 2007 2:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: 353 Error


** 
No unfortunately.  The error message states very explicitly
You have no permission to form :
<Insert target form name here> (ARERR 353)
 
These are entry points that are enabled at the Form level, not with an
AL Guide...so there aren't any extra permissions I gotta look out
for...we aren't using global fields (the only way I can think of to only
have workflow fire 'the first time' a form is opened.  I'm thinking it's
a bug in the Mid-Tier because the permissions on the form are accurate,
the user has the permissions needed, they see the link, it breaks once
and then works...almost like it doesn't have the form in cache...so it
errors out...but when you request the form by clicking on the link...it
retrieves it...then when they click it again the server now has the form
cached and can see that they have permission and allows them to access
server.  Maybe I should look into how the prefetch thing works and see
if that helps eliminate this problem.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Tuesday, October 16, 2007 2:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: 353 Error


** 
Is there a table field it tries to refresh only the first time the form
opens but the user does not have access to the underlying data form of
that table field?
 
Or maybe some workflow on Window open that tries to pull data from
another form the first time the window is opened?
 
Joe D'Souza
 
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of LJ LongWing (Head)
Sent: Tuesday, October 16, 2007 4:17 PM
To: arslist@ARSLIST.ORG
Subject: 353 Error


ARS 7.1
Mid-Tier 7.1
New Atlanta ServletExec 5.0.0.13
Java 1.5.0_11
Windows 2003

We are working in a Test environment and every time we drop code from
Dev to Test we flush the web cache to ensure that the latest code is
available to the testers.  We use the Application list on the left of
the home page with entry points heavily on a home grown app.  Sometimes,
some of the users will click on an entry point and get a 353 error.
Excerpt from Error Message Guide

353 Error
You have no access to form.
You are not allowed to access the specified form. Form permissions do
not allow you to get the definition of the form or of its fields or to
access the data it contains.
Contact your AR System administrator if you need access to the form.

The funny thing is if they didn't have access to the form...they
wouldn't see the entry point.  Even stranger, if they try again
immediately after it works, and continues to work until we flush the
cache again.  I'm thinking it's a bug in Mid-Tier 7.1...but can't be
sure.  Anyone else seen this problem?  Oh...and it only manifests itself
in Mid-Tier of course...so no client interaction with this app.

LJ LongWing
RAC 7.x Certified
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