I know it is not Friday... Some of you may already know about this .... (from 12/2006 time line) I also think the links (and the relevance to the thread) is not funny at all. ( If this really happened. And as far as I can tell... it really did.)
A case of how a customer was treated by a major Telco ( and their customer service department) when trying to deal with a "rate" from _a trip to Canada_. He called before the trip, and was told a rate and then was billed with a 100 times greater rate. He spent a lot of time trying to work out a $71'ish dollar charge vs the $0.71'ish dollar charge that he was expecting. I truly hope that not one of the BUW attendees have any surprises on their phone bills like what this person suffered. http://verizonmath.blogspot.com/ A quick link to a recorded call with customer service can be found here... Fair warning.... I have not listened to the whole recording. However I did hear some (very little) questionable language in the recorded call with customer service. Some would think that the customer boarders on "saint hood" for not being more upset. http://media.putfile.com/Verizon-Bad-Math So as usual... buyer beware... and do not trust everything you read/hear on the Internet. :) -- Carey Matthew Black _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
