I asked about a week ago whether anyone else had noticed that when
Incidents are
created, the Estimated Resolution Time was getting set to Next Target Date
instead of the appropriate calculated value from the service level record. I
reported this to BMC and was given the existing defect number: SW00275136, for
those who have not noticed this. There is no estimated fix date for it.
--
Regards,
Louise van Hine
[EMAIL PROTECTED]
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"
