**If this post becomes a duplicate, I apologize. Another one was sanitized, says yahoo, and hasn't turned up yet. This one doesn't have real looking URLs, so should go through**
This one is for those of you running a server group with load balancer(s). I'm trying to make sure settings for 'server name', 'server connect name' etc parameters right. I have 2 ARS Servers (ARS1, ARS2) and 2 Midtier Servers (MT1, MT2). The idea is to have a load balancer ARSLB in front of ARS1 and ARS2 and refer to this combination with DNS name ARSServer. Then have MT1 and MT2 point to server ARSServer. And have a load balancer (MTLB) in front of MT1 and MT2 and have a name, say, Remedy, resolve to this combination. I already have load balancer MTLB in front of Midtier servers and "Remedy" resolves to the mid-tier combination fine. I do NOT have ARSLB configured in front of ARS1, ARS2 yet. Server Group Ranking form has higher rank for ARS1 for all operations. Admin operations (done on ARS1) are very slow and some days time out consistently. On troubleshooting, some configuration parameters seem out of whack. This is how ar.conf looks in ARS1-- Server-Connect-Name:ARS1 IP-Name: ARS1 IP-Name: ARS1 DOT company DOT com Map-IP-Address: 10.3.3.6 In ARS2-- Server-Name: Remedy Server-Connect-Name: ARS2 IP-Name: ARS2 IP-Name: ARS2 DOT company DOT com Map-IP-Address: 10.3.3.7 Note the discrepancy in Server-Name between the two (ARS1 doesn't have any), and also the fact that "Remedy" is the alias that we want to resolve to the Midtier combination, not ARS server combination. It also happens to match the Server Group Name. I am working on making some corrections. Can somebody validate this new scenario: ar.conf for ARS1. Server-Name:ARSServer <--- change Server-Connect-Name:ARS1 IP-Name: ARS1 IP-Name: ARS1 DOT company DOT com Map-IP-Address: 10.3.3.6 ar.conf for ARS2 Server-Name:ARSServer <----change Server-Connect-Name: ARS2 IP-Name: ARS2 IP-Name: ARS2 DOT company DOT com Map-IP-Address: 10.3.3.7 Have DNS resolve ARSServer to ARSLB. Keep the Server Group Name as "Remedy". Ok so far? Then on each Mid-tier servers' configuration screens, add server "ARSServer". Right now each Midtier is pointing to one of the ARS servers, MT1 pointing to ARS1 and MT2 pointing to MT2. Any issue you see with the new plan? ARS 7.0.1, p3, ITSM 7.0.3. Win 2003 with MS SQL 2005. Bonus: I am in the process of preparing 3 servers for development environment. As of now, no plan to have server group/load balancer there, just use one each for db, ars and midtier. I will go with the name similar to "ARServerDev". And hope code migrations don't become a headache. Please tell me if you see any issue with my plan. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"