I am still updating customized workflow with the changes made to OOTB
workflow in Patch 006, and have come across at least one active link
changed in 006 that is in error.  It may not affect anything, but in
HPD:INC:VISAction_141_ModifyGoToClosureDlg in the On Open field mapping
for If Action 2 (Open Window), two fields were mapped to the same value:

Product Model/Version mapped to $Product Model/Version$
Product Name was ALSO mapped to $Product Model/Version$ - should have
been to $Product Name$

It is correct on the Close Window mapping, so there may not be a real
problem with it, but anyone who uses this workflow OOTB might want to
correct that.  I disable all of these and have custom versions that also
pass values for Login_Id and Corporate ID.  Patch 006 added mappings for
Categorization Tiers 1-3 and Product Categorization Tiers 1-3 plus model
and name, and Manufacturer, to all On Open and On Close actions.

Christopher Strauss, Ph.D.
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/

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