JT,
You may need to look at the PERMISSIONS on that attachment field. For a test, make it PUBLIC and then see if that works. Gp George Payne Corporate Applications Developer Electric Reliability Council of Texas (512) 248-3940 [EMAIL PROTECTED] ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shyman, Jonathan Sent: Wednesday, December 26, 2007 7:23 PM To: arslist@ARSLIST.ORG Subject: Re: Attachments on Notify action Yes, that's the one. I've made a copy and disabled the original so I can play with it. Any help you can provide would be greatly appreciated. J.T. Shyman Column Technologies [EMAIL PROTECTED] ________________________________ From: Jason Miller Sent: Wed 12/26/2007 7:08 PM To: arslist@ARSLIST.ORG Subject: Re: Attachments on Notify action ** Hmmm, what version of ITSM? I have v6 hear, looks like you are working with FLTR "AST:POPlaceOrderDlg_Send_Email`!" I can't remember ever sending an attachment using an HTML template with a dialog form. I tend to think it will work but I cannot say for sure. If I get a chance tonight I will see if I can get this work on this form. Jason From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shyman, Jonathan Sent: Wednesday, December 26, 2007 3:31 PM To: arslist@ARSLIST.ORG Subject: Re: Attachments on Notify action ** More details: The form is the OOB AST:PurchasePlaceOrder_dlg form. We've added an attachment pool to it with a single attachment field. We want that attachment field to be included in the outgoing email when the save button is pressed. A filter fires on submit or modify that sends the email using a notify action. I've created a text template (guess I need to create an HTML one) but all I get is the text in the template as if the email engine isn't processing it at all. J.T. Shyman Column Technologies [EMAIL PROTECTED] ________________________________ From: Jason Miller Sent: Wed 12/26/2007 6:24 PM To: arslist@ARSLIST.ORG Subject: Re: Attachments on Notify action ** Where are you running into issues? Are you trying to send an email directly from the AL or is that triggering a Filter (a filter is required here)? Using an email template with attachments is a nice way to get rid of that pesky URL that automatically included in pre 7 versions. Make sure that your HTML template has the #$$attachment field name$$# and that the attachment field is selected in your fields list in the Filter Notify action. It has been a while since I have worked with including attachments with an HTML template but I believe that is all that needs to be done... Oh, don't forget about the permission on the attachment field. Jason From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shyman, Jonathan Sent: Wednesday, December 26, 2007 2:17 PM To: arslist@ARSLIST.ORG Subject: Attachments on Notify action ** I'm trying to send an attachment on a form as part of an outgoing notify email fired in an active link. I'm trying to do this with an email template right now but I'm not having much success. Is this the correct approach or should I create new workflow to push to AR System Email Messages instead? AR 6.3 Patch 30 on Windows Thank! J.T. Shyman Column Technologies [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
