Easter, David: 
> The risk is that if the swing-shift employee works late (e.g. until
> 11:30pm), then the graveyard employee would not get a write license
when
> he came to work at 10pm.  He'd get a read license, but no write.

Another challenge is with systems, that are used across different
regions (for example Nafta and Europe).

You may have enough licenses for each region, that they can work without
issues at their timezone (shift).

However... the few hours daily, where part of the supporter base from
both zones is working at the same time, is causing you headaches.

At this point it could make sense to determine which supporters are
active around that peak, and assign those some fixed license.


Cheers, Robert


Mit den besten Gruessen/Best regards,

Robert Kern

VDO Automotive AG
SV IO IT BO ST
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Ein Unternehmen des Continental-Konzerns/A Company of the Continental
Corporation

Telefon/Phone: +49 6196 87-2546
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__________________________________________

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Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board:
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-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Wednesday, January 09, 2008 12:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Questions regarding Licensing.

> I thought Floating Licenses were less expensive because they were 
> not always available.

A Fixed license must be assigned to only one person.  In other words, if
that person only works 8 hours a day, then the fixed license is only
used 8 hours a day.  However, the fixed license user is assured that
they will always be able to get a write license.

A floating license can be used by anyone if it is available.  Thus if
you have 3 employees each working an 8 hour shift (day, swing,
graveyard) then they could all use the same license - just not at the
same time.  One person could use it from 6am - 2pm, one from 2pm to 10pm
and the last from 10pm until 6am.  

The risk is that if the swing-shift employee works late (e.g. until
11:30pm), then the graveyard employee would not get a write license when
he came to work at 10pm.  He'd get a read license, but no write.

So you get more potential "use" out of a floating license - thus the
higher price.

-David J. Easter
Sr. Product Manager, Service Management Business Unit BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roberts, Chas
Sent: Tuesday, January 08, 2008 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Questions regarding Licensing.

Thank you LJ LongWing (Head)  for your speedy answer.

But why would someone spend more for Floating Licenses than for fixed?
I thought Floating Licenses were less expensive because they were not
always available.  This is why I thought that five people could share a
license or one person could always be guaranteed one...

Please enlighten me?

Chas Roberts

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