UNCLASSIFIED Nice presentation! Thank you for sharing.
Sandra Hennigan OSD Enterprise Remedy Administrator Office # 703-602-2525 x251 Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Wednesday, January 09, 2008 4:02 AM To: arslist@ARSLIST.ORG Subject: Re: Questions regarding Licensing. Hi, The best mix of fixed and floating licenses on your system is complicated to determine manually or intellectually. I have published a presentation I made at UKRUG that covers the topic: http://rrr.se/doc/rrrukrug2007.pdf You can use the test-version of RRR|License to find out exactly how well you have allocated your current licenses and how much you can benefit from rearranging licenses amongst your users and/or doing a license exchange - for example between 10 FLOATING to get 25 more FIXED or vice versa. You will need to turn on user logging (Server Information -> Log Files) for at least 1 week to get good statistics and simulations with RRR|License. You can access RRR|License at https://www.rrr.se. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Easter, David: >> The risk is that if the swing-shift employee works late (e.g. until >> 11:30pm), then the graveyard employee would not get a write license > when >> he came to work at 10pm. He'd get a read license, but no write. > > Another challenge is with systems, that are used across different > regions (for example Nafta and Europe). > > You may have enough licenses for each region, that they can work > without issues at their timezone (shift). > > However... the few hours daily, where part of the supporter base from > both zones is working at the same time, is causing you headaches. > > At this point it could make sense to determine which supporters are > active around that peak, and assign those some fixed license. > > > Cheers, Robert > > > Mit den besten Gruessen/Best regards, > > Robert Kern > > VDO Automotive AG > SV IO IT BO ST > Sodener Strasse 9, 65824 Schwalbach, Germany > > Ein Unternehmen des Continental-Konzerns/A Company of the Continental > Corporation > > Telefon/Phone: +49 6196 87-2546 > Mobile: +49 170 8522-515 > Telefax: +49 6196 8779-2546 > E-Mail: [EMAIL PROTECTED] > http://www.continental-corporation.com > __________________________________________ > > VDO Automotive AG, Siemensstr. 12, 93055 Regensburg Postfach/Postbox > 10 09 43, 93009 Regensburg Vorsitzender des Aufsichtsrats/Chairman of > the Supervisory Board: Johannes Suttmeyer > Vorstand/Managing Board: Dr. Alan Hippe, Helmut Matschi > Sitz der Gesellschaft/Registered office: Regensburg > Registergericht/Commercial registry: Regensburg, HRB 10510 > > __________________________________________ > > Proprietary and confidential. Distribution only by express authority > of Continental AG or its subsidiaries. -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David > Sent: Wednesday, January 09, 2008 12:44 AM > To: arslist@ARSLIST.ORG > Subject: Re: Questions regarding Licensing. > >> I thought Floating Licenses were less expensive because they were not >> always available. > > A Fixed license must be assigned to only one person. In other words, > if that person only works 8 hours a day, then the fixed license is > only used 8 hours a day. However, the fixed license user is assured > that they will always be able to get a write license. > > A floating license can be used by anyone if it is available. Thus if > you have 3 employees each working an 8 hour shift (day, swing, > graveyard) then they could all use the same license - just not at the > same time. One person could use it from 6am - 2pm, one from 2pm to > 10pm and the last from 10pm until 6am. > > The risk is that if the swing-shift employee works late (e.g. until > 11:30pm), then the graveyard employee would not get a write license > when he came to work at 10pm. He'd get a read license, but no write. > > So you get more potential "use" out of a floating license - thus the > higher price. > > -David J. Easter > Sr. Product Manager, Service Management Business Unit BMC Software, > Inc. > > The opinions, statements, and/or suggested courses of action expressed > in this E-mail do not necessarily reflect those of BMC Software, Inc. > My voluntary participation in this forum is not intended to convey a > role as a spokesperson, liaison or public relations representative for > BMC Software, Inc. -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Roberts, Chas > Sent: Tuesday, January 08, 2008 3:35 PM > To: arslist@ARSLIST.ORG > Subject: Re: Questions regarding Licensing. > > Thank you LJ LongWing (Head) for your speedy answer. > > But why would someone spend more for Floating Licenses than for fixed? > I thought Floating Licenses were less expensive because they were not > always available. This is why I thought that five people could share > a license or one person could always be guaranteed one... > > Please enlighten me? > > Chas Roberts > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > __________________________________________________________________________ _____ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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