Maybe something in the AR User cache is getting corrupted. Next time have him clear out the contents of his AR user Home folder, save for the ARCmds folder of course.
J.T. Shyman Column Technologies -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Wednesday, January 09, 2008 10:44 AM To: arslist@ARSLIST.ORG Subject: Re: Admin tool crashes when sync search database Server is 6.3 no patch. He has 2GB ram, this is a brand new box. It did not crash on his old workstation. This happened a few weeks ago, he uninstalled/reinstalled, didn't fix it, so he wiped out his INI file and that fixed it. This time, he went ahead and uninstalled/reinstalled and it worked. I'm just concerned that every few weeks he's going to keep having the problem. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, January 09, 2008 9:31 AM To: arslist@ARSLIST.ORG Subject: Re: Admin tool crashes when sync search database ** ...against what version of AR Server? And how much RAM does this client have? Rick On 1/9/08, Opela, Gary L Contr OC-ALC/ITMA <[EMAIL PROTECTED]> wrote: ** Hi all, I have a coworker who has an issue where when he starts to synch his search database, his admin tool immediately crashes and the sync never completes. He has to go in to remedy and reset it there. He's running Admin Tool 6.3 P23 on Windows XP with a Server 2k3 and SQL Server 2k Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
