I have been wondering about the custom market myself. The list has largely turned into an ITSM7 list. The percentage of posting trying to figure out how to do xyz in ITSM7 are through the roof. I am not complaining, that is exactly what the list is for, but personally I have lost interest in some of these postings and my eyes cross when I see CTM:People and HPD:IncidentInterface_Create and all of the hoops to gently work with ITSM7.
It appears that Remedy developers are a dying bread (not the first time it has been mentioned). From what I have seen (granted I do not do the travelling consulting thing) there has been a such a huge push for ITSM7 and many people have been sent to the ITSM classes to learn how to install and configure. I was working with a fellow how had been doing ITSM7 implementations and when I asked how did he handle customizing ITSM7 to meet the client's needs he basically said you try and do it through configuration and try to talk the customer out of customization. When purchasing a OOTB system it is hard to get anything other than ITSM7 anymore. On multiple occasions I have specifically stated that I want ITSM6 but end up receiving ITSM7 licenses and software. I then have to work and get pre ITSM7 licenses. There is the huge push for ITSM7 and the do not customize trend, yet we are anticipating a shiny brand new development tool so I can't believe the end of custom development near. There are number of people who have been doing this for 10 plus years (I am not there yet) and they seem to be quieter than ever and whole lot of new names with ITSM7 questions. Don't get me wrong you are absolutely welcome here and it is the right place for these questions, I am just noting my observations over the past few years and trying to figure out the direction things are going. Are we going to end up with a lack of experience developers at some point? Will there be a need or much of a market for developers. The beginning of this thread bothers me. While I have just returned to stable, extremely custom and highly integrated shop and the value of our development is recognized by management, I still get concerned when I see companies who have been using Remedy for a long time switching products. You never know when your company is going to jump on the latest cost saving trend. Jason On Feb 6, 2008 11:06 AM, Kaiser Norm E CIV USAF 96 CS/SCCE < [EMAIL PROTECTED]> wrote: > > I think there will be a greater demand for custom applications that > employ the "KISS" rule. > > I don't know about that. While it certainly seems logical from where I > sit, I just don't see a lot of demand for custom Remedy apps anymore. > Virtually every job I see posted nowadays is for ITSM. I think that > might be a bit of wishful thinking... > > Don't get me wrong, though--I'm right in there with you wishing! > > I really thought I'd be hearing more people saying things like, "ITSM 7 > is just too darned complex for what you get out of it..." > > But evidently not. Maybe people are just reaping all sorts of benefits > from it... > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
