Hi, We are getting the same issues. When looking at the event logs and witnessing it happen, it looks like something is causing the Remedy service to restart by itself on our system. This causes a 2-4 minutes outage as the remedy service restarts itself. We are in the midst of troubleshooting.
Anyone else with any ideas on how approach troubleshooting this? It really has us stumped here. Thanks On Feb 13, 11:41 am, Peter <[EMAIL PROTECTED]> wrote: > We (2 admins) just experienced this exact error yesterday. I was just > Emailing my network security folks to see if there are any "security" > port scans that might be occuring. We're building our production 7.1 > server so the fast and list tread count are default "out of the box". > I had a rpc connection error during the same time frame while loading > SRM. > > On Feb 13, 8:43 am, "Durrant, Michael M. - ITSD" > > > > > > <[EMAIL PROTECTED]> wrote: > > Howdy listers, > > > Yesterday, when submitting searches, we were being greeted by a > > strange error: > > > AR ERR [90] Cannot establish a network connection to the AR > > System server: dhwrem (0) : RPC: Miscellaneous tli error - System error > > (connection refused) > > > We could create new cases and modify existing cases, but we > > could not submit searches. I checked the arerror.log and there was > > nothing out of the ordinary, save for a bunch of "SendEMail() 390620 : > > Parameter list for a function is empty" messages, which are typical (yet > > unexplained) on our system. > > > In a moment of panic, I increased the number of list and fast > > threads on our server and restarted the server. I haven't seen the > > error yet today but the morning is still young... > > > Any one seen this before? > > > TIA, > > Michael > > The information contained in this email may be privileged, confidential or > > otherwise protected from disclosure. All persons are advised that they may > > face penalties under state and federal law for sharing this information > > with unauthorized individuals. If you received this email in error, please > > reply to the sender that you have received this information in error. > > Also, please delete this email after replying to the sender. > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
