Does anyone have any idea why some times when a Task ticket is updated, the entry is copied to the CHG ticket's Work Log and other times it is NOT copied to the CHG Work Log.
It doesn't happen often and there is no pattern that I can see. I have been unable to duplicate it. ARS 6.3 Patch 18 HD 6.0 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
